This unique, rustic facility is a real Jupiter treasure. With beach access, the Civic Center’s relaxed, Old-Florida character lends itself perfectly to any informal occasion.  The facility is located at the northeast end of Carlin Park and a great place to host your next wedding, reception, birthday party, picnics, family reunions and memorial services. Renting of the facility is intended for recreational and leisurely activities.  The Town of Jupiter prohibits any rental facility to be used as a way to gain direct, or indirect, monetary benefit to any person, business, or group, other than for charitable causes.  All applicants may be denied rental of the facility for good cause by the Town.

Hours you have access to facility on your paid rental day begins at 9:00 AM and ends at 11:59 PM.  This includes set up and clean up time so plan your event accordingly!

Questions? Please contact us at 561-741-2400, during our business hours or Email us at any time. 
Business hours are Monday-Friday, 8 AM-9 PM, Saturdays, 8 AM-4PM.

Reservations for the Jupiter Civic Center must go through a permit review and approval process. Permits must be submitted through our online Recreation software - Webtrac.  In person reservations are no longer accepted.  Any online permits received prior to 12:00 Noon on November 17, 2020 will be deleted.

✔ Important Things to Know BEFORE You Begin:

• What is the difference between a permit and a reservation?
  A permit is technically a “request” to have an event at one of our rental facilities. Permits make sure the applicant meets all rental requirements before the reservation process begins.  Once a permit is “approved” it changes to a reservation at which time payment is required to confirm the reservation.
  
• A majority of 2020 rentals that were impacted by the pandemic have rescheduled their 2020 reservation to 2021 therefore there will be dates that are currently booked for 2021. 
• Permits will be processed by their Webtrac date stamp.
• Once you have submitted your permit online, please allow 3-5 business days, Mon-Fri, for staff to review your permit.  
  Facility reservations are processed Monday-Friday; staff are not in the office on the weekends. 
• Webtrac calendar availability does not include any pending permits or maintenance closures.  This is extremely important; someone may have already submitted a permit for the same date as you, however it hasn't been approved yet so it will appear "available" on the calendar.
• Please do not submit multiple permits for the same date.  Permits will be processed in the order they are received.
• If you do not know what facility you want please visit the Facility Rentals page.

How to Submit a Permit

1. In order to submit a permit you must be able to log in to your account. (See ’Creating New Account’ tab.)  Please be sure to read the specific rental policies/rules for each facility in addition to the Permitting policies as you will be asked to confirm this prior to permit submittal.
2. Go to the Webtrac Splash Page,
3. At the top of the page click on ’Facility Rentals’ and a drop down box will appear. 
4. Click on a facility to show availability.  Use resources in the ’Facility Search Criteria’ box to update date/display options.
   **You MUST click the ’Search’ button after each change in ’Facility Search Criteria’ section to refresh results.  
5. Available dates/times will appear in green.  Red dates/times are not available. There will only see one time block for the Civic Center.
6. Click on the + sign to add the corresponding time blocks you wish to reserve the facility.  You MUST include your set up and clean up time in this selection process.
7. Once finished selecting time blocks, confirm your hours in the box at the bottom of the page.  
8. If correct, select "Add to Cart."  (If you are not already logged in you will be prompted to do so at this point.)
9. If you need to add additional dates, select ’Continue Shopping’ and return Facility Search and repeat process.
10. Once finished selecting date(s), click the ’Proceed to Checkout’ button even though there are no permit fees.
11. Confirm the information on the page then you MUST click on the ’Continue’ button to submit permit.

Questions? Please contact us at 561-741-2400, during our business hours or Email us at any time. 
Business hours are Monday-Friday, 8 AM-9 PM, Saturdays, 8 AM-4PM.

There are several ways to inquire about your account: 

1. If you are unsure, and you prefer to call, our customer service number is 561-741-2400.
2. You can follow the instruction below for creating a new Webtrac account directly on the online registration page.
3. You may use this form where you can also attached the required documents to confirm your residency.
   Once residency has been confirmed the documents will be deleted.
4. You may fax your required documents to confirm residency to 561-745-1533. Please be sure to note contact information on cover sheet in the event we have questions.
5. If you already have an active account and know your ID and password, you may upload required residency documents directly from Webtrac.  Once logged in, locate the "My Account" tab at the top, select and then select the Upload Documents option.
6. In addition, the last option is to bring your required residency documentation to the Community Center for in person approval. Community Center hours are Monday-Friday, 8:30 AM - 8:00 PM, and on Saturdays, 8:30 AM - 3:30 PM.

**Important Notice** 
It may take up to 3-5 days for your account to be approved depending upon the initial volume of requests and how long it takes for you to submit your proof of residency. Until you have received an approval email from Jupiter Recreation containing your login information you will not be able to log in to Webtrac so please be sure to use an email account that you monitor frequently.

Creating a Webtrac Account

1. Go to the Webtrac Splash Page.  On the top right side of our splash page find the Account Log-In box.
2. Click on the ‘Create an Account’ button. Complete required information and select save.  It may take up to 48 hrs for your account to be approved.  You will not be able to log in until Recreation staff approves your account. Please use an email that you monitor on a consistent basis. Once approved, you will receive an email confirmation.
3. Once your account is approved you will receive an email with your account log in information.

Forgot Your Login Information

1. Go to the Webtrac Splash Page.  
2. On the top right side of our splash page find the Account Log-In box. (Right)
3. Click on the ‘Forgot Password’ button and follow screen prompts.

Questions? Please contact us at 561-741-2400, during our business hours or Email us at any time. 
Business hours are Monday-Friday, 8 AM-9 PM, Saturdays, 8 AM-4PM.

How to Check Availability

Due to COVID-19 Pandemic, 2020 rentals were given the option to reschedule to 2021.

Calendar availability does not include pending permits or maintenance closures. 

1. Go to the Webtrac Splash Page,
2. At the top of the page click on ’Facility Rentals’ and a drop down box will appear. 
3. Click on a facility to show availability.  Use resources in the ’Facility Search Criteria’ box to update date/display options.
   **You MUST click the ’Search’ button after each change in ’Facility Search Cirteria’ section to refresh results.  
4. Available dates/times will appear in green.  Red dates/times are not available.
   FYI - You will only see one time block for the Civic Center.

Questions? Please contact us at 561-741-2400, during our business hours or Email us at any time. 
Business hours are Monday-Friday, 8 AM-9 PM, Saturdays, 8 AM-4PM.

Frequently Asked Questions

When is the first day Civic Center reservations resume for 2020 and 2021?
Civic Center reservations resume/start for 2020-2021 on Tuesday, November 17, 2020.

Do I need to come to the Community Center on November 17, 2020 to make a reservation?
No, we are no longer accepting IN-PERSON reservations. All future reservations are required to go through an online Permit Review and Approval Process. Please review previous tabs for more information.

Do I need a business to rent the Jupiter Civic Center?
No, businesses are no longer required to rent this facility.

Can I still have a business sponsor me to rent the Jupiter Civic Center?
No, reservations must be made by an incorporated Town of Jupiter resident.

If I don't live in incorporated Jupiter, can an incorporated Jupiter resident sponsor me?
Yes, however, residents are EXCLUSIVELY responsible for all aspects of the rental including, but not limited to, permits, payments, communications, key pickup and key return.

Do I have to follow current COVID-19 safety protocol during my event?
The applicant is responsible for monitoring and complying with CDC and OSHA regulations and guidance, and other federal, state and local regulations and guidance for responding to COVID-19.  Please review the Civic Center lease for further details regarding COVID-19.

What cleaning procedures has the Town of Jupiter implemented to prevent the spread of COVID-19?
The Civic Center is an unmanned facility and is only checked after each rental for compliance of rental policies, therefore, it will be the responsibility of the applicant to disinfect surface areas for their event.

If I make a reservation for 2021 can my event be cancelled?
The Town of Jupiter reserves the right to reschedule or cancel reservations in the event it is necessary to protect health, safety or welfare (as determined by the Town Manager) or in the event of a quarantine or declared federal, state or county emergency.

If my permit is approved how will I know, and how long will I have to pay before my date expires?
The main source of communication will be the Primary Account Holder’s email.  If your permit is approved, the Primary Account Holder will receive an email with instructions on the next steps.  When creating your account, it is VERY important to keep your contact information up to date.  Once a permit is approved, you will have 2 days to go online to pay.  If no payment is received the permitting will be cancelled.   Emails will not be sent to any other email other than the primary account holders email.

What is the difference between a permit and a reservation?
A permit is technically a “request” to have an event at one of our rental facilities. Permits make sure the applicant meets all rental requirements before the reservation process begins.  Once a permit is “approved” it changes to a reservation at which time payment is then required to confirm the reservation.

How much do I owe if my permit is approved and how do I pay?
The rental fee AND the security deposit is due at the time of permit approval.  Payments are made online through the Recreation online software, Webtrac.  Accepted forms of payment: MasterCard, VISA and American Express.

How do I know if I am an Incorporated Jupiter resident?
Simply, if you pay taxes to the Town of Jupiter then you are an incorporated Jupiter resident. Attending Jupiter schools, participating in JTAA or having Jupiter water does not qualify you as an incorporated Jupiter resident. Example of a few communities that are not incorporated Town of Jupiter:  Jupiter Farms (unincorporated PBC), Tequesta (separate from TOJ), and Jonathan’s Landing (unincorporated PBC).  Please feel to call the Community Center if you need help in determining your residential status at 561-741-2400, Monday-Friday, 8am-9pm and Saturdays, 8am-4pm.

How can I check availability?
Please visit the availability tab above.

Why are there reservations for 2021 if it doesn’t open until November 17, 2020?
Reservations impacted by the 2020 pandemic were given the option to reschedule to 2021 therefore there will be dates that are booked with those that rescheduled.

Do I need to register my vendors that I enter into a written agreement with and will be onsite for my event?
Yes, any vendor that you have entered into a written contract/agreement with and that will be onsite at your event will need to register with the Jupiter RECREATION DEPARTMENT.  The business will need to provide a copy of their local or Palm Beach County business license and provide the Town of Jupiter a certificate of insurance as Jupiter additionally insured at least 30 days prior to the rental date.  Please see the vendor webpage for further details and requirements.

Can I cancel or change my date once my reservation is approved?
Applicants can cancel online or make one date change up to 31 days before rental date however a surcharge of 15% will apply to complete the cancellation or date change.  The surcharge will apply to only the rental fee, not the rental fee and security deposit unless change/cancellation is mandated by the Town of Jupiter.  Cancellations and changes and are prohibited within 30 days of rental.  

Is there a minimum and maximum date range for reservations?
Yes, permits must be submitted at least 20 days prior to the rental date but not more than 365 days in advance of the rental date.

Is there a fee to submit a facility rental permit?
No, there is no fee to submit a facility rental permit.

What if I’m a Jupiter Civic or Non-Profit group, can we rent the facility?
 Jupiter Civic and/or Non Profit groups will need to have a resident rent the facility on their behalf.

Are fundraisers permitted at the Civic Center?
Jupiter based non-profits with a 501(c)3 status, Jupiter based public schools and governmental agencies will be permitted to host fundraising events at the Jupiter Civic Center.  Only these groups may receive any type of benefit in connection with fundraising activities/events held at a Town facility, either in the form of direct/indirect monetary gain, trade, discounts and/or any other goods or services. Please see the “Fundraiser section of the Civic Center Lease for additional information and requirements.

What is included in my rental?
 Approx. 14 – 5’ Round Tables, Approx. 6 – 6’ Rectangular Tables, Approx. 100 chairs, 2 Standard Refrigerators, 1 Freestanding Range (See catering), Commercial Ice Machine, Separate Male/Female restrooms, Beach Access (But not private), 6 ceiling fans, 1 large wall exhaust fan.

What is NOT included in your rental?
 Cleaning supplies, (sponges, paper towels, hand or dish soap, etc.) cleaning services, no WiFi, bug spray, serving utensils, etc.

If I don’t like the tables and chairs at the Civic Center can I rent my own?
 The rental of equipment, including tables and chairs, is not permitted. If applicant is in violation and rental equipment is found by staff the following day, applicant will forfeit the entire $700 security deposit.  If the facility does not meet your needs as is, then please do not rent it.  

Can I rent a portable air conditioner for my event at the Civic Center?
 In addition, portable cooling and/or heating units are NOT permitted.  

Can I have alcohol at the Civic Center?
 Alcoholic beverages are permitted inside of gated Civic Center area in paper, plastic or aluminum containers, however, due to the environmentally sensitive area around the Civic Center and Town Ordinances glass bottles, containers and littering are prohibited.  You may have wine bottles however please keep them inside the facility.

Are there any rules about decorations?
 Yes, there are many.  For example, March-October is turtle season so there are restrictions on lights inside and out.  Also, there are restrictions on fabric, nails, tape, staples, placement of fabric and decorations. Please see the Civic Center Lease “Decorations” section for further details.  

Can we have balloons at the Civic Center?
 A Palm Beach County ordinance prohibits the use of balloons in Carlin Park, where the Civic Center is located.

What time can I get in the facility and what time do I have to leave?
 All rentals at the Civic Center, including 2 consecutive day rentals, CAN BEGIN, INCLUDING SET UP, NO EARLIER THAN 9:00 AM and must end, including clean-up, NO LATER THAN Midnight.  No exceptions to this time frame so plan your event accordingly.  Failure to comply will result in security deposit deductions.

Can I get in earlier in the morning or possibly the night before to drop off my stuff?
 No, you may not enter the facility before or after your permitted rental date between 9:00 AM and 11:59 PM.  See Civic Center lease for more information on possible fines.

How do I get the key for my event?
 Each rental will have their own, unique, numbered set of Civic Center keys.  Key pick-up and key return will be located at the Jupiter Community Center, 200 Military Trail, within normal operating hours.  Civic Center keys must be picked up by the resident typically the day before the rental.  Sunday rentals must pick up keys on Friday or Saturday.  Key return is the next business day after your rental.  If the following business day(s) is a Town holiday, then the next business day applies.  Holidays and summertime operating hours may vary so please call the Community Center (561) 741-2400 or check the website for operating hours.

Do I have to clean before I leave the Civic Center on my permitted date or can I come back the next day?
 Unless you have permitted and paid for the day after your rental you MUST be out of the facility by 11:59 PM on the day of your permitted date.  You WILL NOT be able to come back the next to clean up, even if the facility isn’t rented and you will still lose your entire $700 security deposit.  Do not believe anyone else that tells you otherwise, including Town staff!

Can I have a fire on the beach?
Fires are NOT permitted on/in Palm Beach County beaches/parks.  This activity is restricted under PALM BEACH COUNTY ORDINANCE 2004-002, Section 6.  This includes all parks and beaches in Jupiter, Carlin Park and at the Civic Center.

How many people can I fit in the Civic Center?
 Max number of guests at the Civic Cent is 100.

Can I have food trucks at my event?
Food trucks, rented amusements, etc. are not permitted to operate at the Civic Center or in Carlin Park.  This includes bounce houses, dunk tanks, food trucks, etc.

Can I leave a vehicle parked overnight at the Civic Center?
 No overnight parking is permitted in Carlin Park.  All cars must be vacated by the time your access ends at the Civic Center or they may be subject to towing fees and/or tickets.

How many parking spaces is there at the Civic Center?
 Palm Beach County Parks & Recreation manages Carlin Park and many times during the year large events are booked across the street that may impact parking for Jupiter Civic Center events.   All parking in Carlin Park is public access.  The Applicant accepts this as a known risk in renting the Jupiter Civic Center.  (See Civic Center Lease, “Parking” for more information.)

Is the applicant liable for what happens at the Civic Center during their rental.
 YES!

Questions? Please contact us at 561-741-2400, during our business hours or Email us at any time. 
Business hours are Monday-Friday, 8 AM-9 PM, Saturdays, 8 AM-4PM.