Privacy Policy

The following policy describes the privacy practices for the Town of Jupiter (“we”).

The town of Jupiter respects the privacy of our residents, clients, partners, employees, website visitors, and job applicants. We believe it is important that you understand the information we collect about you and how that information is used. We recognize the need for appropriate safeguards and management of personal information you provide to us or that we gather from your visit (“Personal Information”). This Privacy Policy sets forth the privacy principles the Town of Jupiter follows concerning your Personal Information.

This privacy statement applies to all Personal Information collected via this website: (the “Site”).

Any questions, comments, or complaints about the data practices (including compliance with data privacy principles of notice, choice, onward transfer, access, security, data integrity, or enforcement) of our Town of Jupiter residents, clients, or partners for which the Town of Jupiter processes data should be addressed to that client or partner.

Privacy Statement

Florida has a broad public records law. All correspondence sent to the Town of Jupiter via e-mail may be subject to disclosure as a matter of public record. Under Florida law, email addresses are public records. If you do not want your email address released in response to a public records request, do not send electronic mail to this entity. Instead, contact the Town of Jupiter by phone or in writing.

It is the policy of the State of Florida that all state records are open for public inspection. This policy is embodied in the Florida Constitution, together with the right of an individual to be free from unauthorized governmental intrusion into their private life, as provided in Article 1, Section 23. In recognition of these policies, the Town of Jupiter has established this Privacy Policy. When you use our site, you are acknowledging that the personal information you provide is subject to Florida's Public Records Policy as stated in Chapter 119, Florida Statutes, and Article 1, Section 24 of the state Constitution.

What personal data do we collect, and why do we collect it

Web Visitors

On our Site, we may collect the following Personal Information from residents, prospective clients, prospective business partners, job applicants, and other visitors, such as name, email, phone number, company information, and address. We only obtain personally-identifying information if it is supplied voluntarily. We collect this information only for the purpose of contacting individuals who have identified themselves as prospects or applicants for our activities, services, and job openings. We may transfer this information to or receive this information in the United States. We may share this information with third-party service providers for email processing and related services. These third parties are prohibited from using the Personal Information for any other purpose.

IP Address and Other Standard Information

Like many websites, our third-party web analytics partners or we may gather certain information automatically and store it in log files or systems used by us. This information may include internet protocol (IP) addresses, device type, browser type, internet service provider (ISP), referring/exit pages, operating system, geo-location, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve the services we offer you as well as our marketing, analytics, and site functionality and to analyze trends and gather demographic information about our user base as a whole. We may also receive reports based on the use of these technologies by our web analytics partners on an individual and aggregated basis.

We collect your location-based (geo-location) information to optimize your website experience. We will share this information with our mapping provider to provide and optimize this service for our visitors. You may opt out of location-based services at any time by editing the setting on your device, or by opting out on your browser.

Tracking Technologies

Technologies such as cookies and other similar technologies are used by the Town of Jupiter and our marketing partners, affiliates, and email and analytics service providers. These technologies are used in analyzing trends, administering, securing, and optimizing the site, tracking users’ movements around the site, and gathering demographic information about our user and visitor base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.

We use cookies for our websites to remember users’ settings (e.g., language preference) and for authentication and personalization. Users can control and, as the case may be, consent to using cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Our Site includes social media features, such as the Facebook Like button, Tweet button, and other widgets, which are interactive mini-programs that run on our site. These features may collect your IP address and which page you visit on our site and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the social media company.

Use of Your Personal Information

We use your Personal Information to provide you with information about the Town of Jupiter and its products and services, including but not limited to Town legislative initiatives, recreation programs, webinars, newsletters, and job openings. You have the option at any time to opt out of any secondary communications such as informational communications, by clicking on “unsubscribe” at the bottom of any emails.

We do not share, sell, rent, or trade your Personal Information to third parties for promotional purposes. However, we may disclose your Personal Information if we are required to do so by law or we, in good faith, believe that such action is necessary to (1) comply with the law or with the legal processes, including court orders, subpoenas, or bankruptcy proceedings; (2) protect and defend our rights and property; (3) protect against misuse or unauthorized use of our Site; or (4) protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).

Other than as stated in this Privacy Policy, we will endeavor not to release your Personal Information to unknown or unaffiliated third parties.


California law requires us to state how we respond to Do Not Track (DNT) signals. Because there is currently no industry or legal standard for recognizing or honoring DNT, we do not currently respond to DNT signals. We await the result of work by the privacy community and industry to determine when such a response is appropriate and what form it should take.

Links to Third-Party Web Sites

The Site may contain links to third-party sites for your convenience and/or information. If you access those links, you will leave the Site and be re-directed to a third-party site. The Town of Jupiter does not control those sites or the privacy practices of those third-party sites, which may differ from the Town of Jupiter’s privacy practices. We do not endorse or make any representations about third-party websites, and the personal data you choose to provide to third-party websites are not covered by this Privacy Policy. We encourage you to review the privacy policy of any website or company before submitting your personal information to them.


Town of Jupiter will take reasonable steps to ensure that your Personal Information is accurate, complete, and relevant to its intended use. We provide individuals with reasonable access to the Personal Information that they provide to us, as well as the ability to review and correct such information. To protect your privacy and security, we also take reasonable steps to verify your identity before granting access to your Personal Information. In addition, we may limit or deny access to Personal Information when providing such access would be unreasonably burdensome or expensive in the circumstances or as otherwise permitted by applicable law or regulation. We will respond to your request for access to your Personal Information within 30 days of the original email request.

Data Retention

We will retain your Personal Information for as long as your account is active or as needed to provide you services. We will retain and use your Personal Information, including your geolocation information, as we, in good faith, believe it necessary to (1) comply with the law or with the legal process, including court orders or subpoenas; (2) protect and defend our rights and property; (3) protect against misuse or unauthorized use of our web sites; or (4) protect the personal safety or property of our users or the public.


We store and process your personal information on our computers in the US and elsewhere in the world where our facilities are located. We protect your information using reasonable technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls. You acknowledge and agree that our security measures are not a guarantee of security and that we are not responsible for the loss or misuse of your personal information.

Posts & Forums

We provide the Town of Jupiter posts and forums as a means for our residents, clients, and other users of our Site to communicate. If you use a bulletin board, blog, forum, or chat room on this Web site, you should be aware that any Personal Information you submit there can be read, collected, or used by other users of these forums and could be used to send you unsolicited messages. We are not responsible for the information you submit in these forums.

Data Integrity

The town of Jupiter will take reasonable steps to ensure that Personal Information is accurate, complete, and current to its intended use. The Town of Jupiter will only use Personal Information in ways that are compatible with the purposes for which it was collected or subsequently authorized by you.

Enforcement and Verification

The Town of Jupiter regularly reviews its compliance with this Privacy Policy. At any time, you may contact the Town of Jupiter with questions or concerns about this Privacy Policy at:    

Changes to This Privacy Policy

The practices described in this Privacy Policy are the current Personal Information protection policies as of the date specified above. The town of Jupiter reserves the right to modify or amend this Privacy Policy at any time. If we make changes to this Privacy Policy that we believe to be material regarding our collection, use, or disclosure of Personal Information, we will endeavor to post a prominent notice on our Site at least thirty (30) days prior to our implementation of such material changes.


The Town of Jupiter may process personal information from our prospective employees for, among other things, application process and authentication.

Mobile Applications


The Town of Jupiter is using SeeClickFix powered by CivicPlus, an online and mobile service request system, to power its mobile app and reporting forms. JUPConnect is an application that allows residents to report non-emergency-related issues. SeeClickFix can be used via the web on a desktop computer, laptop, mobile phone, or tablet. SeeClickFix is a public application. The description entered will be visible to the public. Your display name will also be visible unless you choose to submit as Anonymous. Your email address will never be displayed publicly.  Users registering on the mobile application also agree to CivicPlus’ Terms of Use and Privacy Policy. Rest assured that any personal information collected through the JUPConnect app will also be handled in accordance with our privacy practices outlined in this policy.

Passport to Jupiter

Our mobile application, Passport to Jupiter, offers an immersive experience by showcasing a diverse range of locations within the Town of Jupiter. These locations encompass historical landmarks, parks, recreational facilities, natural habitats, beaches, and more. The app has been developed in collaboration with Eventzee and Freeze Tag, Inc., renowned developers who have played a pivotal role in shaping its interface. With Passport to Jupiter, users can explore and engage with the unique offerings of our town. We are deeply committed to safeguarding the privacy and security of our users' information. All data collected through the Passport to Jupiter app will be treated in accordance with the privacy principles detailed in this policy.