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1. How can I change my cart size?

Residents can request a large cart or a small cart at any time. Cart exchanges requested will incur a delivery fee of $25. If residents would like to pick up the cart at our WM of Martin County facility located in Hobe Sound, the delivery fee will be waived. To request an exchange, please contact WM’s Customer Service Department at 772-546-7700.

2. Can I order an additional cart?

Yes. Please contact WM’s Customer Service Department at 772-546-7700 to order an additional cart. Additional carts will incur a one-time $65 charge and a $25 delivery fee. If residents would like to pick up the additional cart at our WM of Martin County facility located in Hobe Sound, the delivery fee will be waived.

3. If my cart is lost or damaged, how do I order a replacement?

Residents can contact WM’s Customer Service Department at 772-546-7700 to schedule a delivery.

4. Is there a charge for replacement cart?

Your first replacement cart is free. Any additional carts will incur a one-time $65 charge and $25 delivery fee.

5. If I request a large cart, will I receive a small cart as well?

No. You will only receive one cart unless you chose to purchase a second cart directly from Waste Management.

6. Can I order a 32-gallon cart?

No, the only options are small (64 gallon) and large (96 gallon) carts