Why does my bill show a previous balance?

There are several possibilities

a) Your new bill may have been issued before payment was received, 

b) You may not have received your previous bill to be paid, or 

c) If you are looking at your account information online, your payment may not have been updated in our system yet. Payments are updated on your account the next day, Monday - Friday. Payments made over the weekend will be updated to your account the following business day. 

Show All Answers

1. Why does my bill show a previous balance?
2. When Will My Deposit Be Refunded?
3. Why is My Water Bill So High?
4. What is a Backflow Prevention Device?
5. How do I get my Water Account Number?
6. What do I do if I am a Seasonal Resident?
7. What is the service area for the Town of Jupiter Utilities?
8. What is a "Base Charge"?
9. Why am I billed for Stormwater?
10. Does your office also take care of my sewer bill?
11. What are your current rates?
12. Is there flouride in my water?
13. What are your office hours and location?
14. What's this pink stuff in my bathroom?
15. How do I care for my hot water tank?
16. What are these small white and/or grey particles plugging my strainers?
17. Where can I find more information about the water quality at our local beaches and river?