Frequently Asked Questions

Florida’s beach warning flag program uses flags in four colors accompanied by interpretive signs along the beach to explain the meaning of each color.  The beach flags provide general warnings about overall surf conditions and do not specifcally advise the public of the presence of rip currents. 

Look out for the lifeguard board that will generally indicate the presence of rip currents and general beach & water conditions.

Fires of any kind or size are NOT allowed on or in Palm Beach County beaches and parks. This includes the beaches in Jupiter. This activity is restricted under Palm Beach County Ordinance 2004-022, Section 6.

Parking is free at any of Jupiter's parks. Including free roadside parking along the S A1A corridor.   Click here to see a map of the free parking around the Jupiter Beaches.

The Palm Beach County Health Department publishes results on the beaches every other week while the Loxahatchee River District publishes results every week for the quality of the water at Jupiter beaches and parks.

To view the latest beach report visit here.

To view the latest Loxahatchee River reports visit here.

Jupiter is home to one of the last friendly dog beaches around.  Dogs are allowed on the beach between dune walkovers 26-57, or approximately between Ocean Cay Park and Carlin Park.  Click here to see a map of Jupiter’s dog beach. There are several rules dog owners must follow when bringing their four-legged friend to the beach.

• Owners are responsible for removing any animal waste on any areas of the beaches, walkways or recreational areas. 
• Dogs must not create a nuisance and while on the beach or in the recreational corridor.  Nuisances are behaviors that disturb or endanger the comfort, peace or safety of others, such as habitual barking, whining, or howling, or chasing people or vehicles. 
• Dogs must be under control, either on a leash or near the responsible person and obediently under voice command. 
• Dogs must have proper tags and licenses worn visibly and securely around the neck and must show evidence of vaccination for rabies.

Become a volunteer for Friends of Jupiter Beach.  Friends of Jupiter Beach is a 501 (c)(3) community organization whose goal is to support and maintain environmentally healthy, clean, and dog-friendly beaches in Jupiter, Florida.

Lodging (camping, living or staying for a long period of time) is not allowed on the beach or in recreational areas between the hours of 12am and 6am.

All of Jupiter's beach pavilions (except for Carlin Park Civic Center) are maintained through Palm Beach County Parks and Recreation Department.  To rent or inquire about a pavilion please contact the County by visiting their website or calling (561) 966-6611

The Jupiter Civic Center, at the northeast end of Carlin Park, is a great place to host your next wedding, reception, birthday party, picnics, family reunions and memorial services.  To learn how to book the civic center please visit the civic center web page.

"The beaches are raked within the guarded swimming areas of the County parks where most beach goers tend to congregate. We prefer to leave as much of the coastline as possible in its natural state. The organic material washed up on our beaches provides habitat for animals living along the shore and fertilizer for dune plants. 

The next time you are out on the beach, watch the shore birds and ghost crabs feeding along the weed line. Note how the weeds tend to get buried by wind-blown sand up by the dune line and see how the dune plants spread out to meet the enriched soil." 

-Daniel Bates, Program Supervisor for PBC Environmental Enhancement and Restoration Division

When is official sea turtle nesting season?
March 1st through October 31st in Palm Beach County.

What types of sea turtles nest on Juno and Jupiter Beach?
Leatherbacks, loggerheads and greens. However, one may see Kemps Ridley and Hawksbill turtles swimming off our coast, but they rarely nest on our local beaches.

Are turtle nests protected on the beach?
They are protected by State and Federal law. However, only a fraction of the total number of nests on our beach are marked in any fashion. The vast majority are left to incubate naturally, without further protection.

Do beach goers harm turtle nests?
No, sea turtles bury their nests deep enough to be unaffected by routine beach activity.

How many eggs are there per nest?
There are approximately 100 eggs per nest, with an average 60 day incubation period.

What happens to the sea turtle eggs if they are exposed?
If the eggs are not hatched, rotation and exposure to the elements often cause the eggs to stop developing. Beach erosion commonly exposes turtle nests, which is an unfortunate but natural process.
Why do we have to turn lights off along the beach for the turtles?
Adult females avoid lighted beaches for nesting, and emerging hatchlings often become disoriented by beachfront lighting as they try to reach the ocean.

To learn more about South Florida's sea turtles or to volunteer/donate visit Loggerhead Marinelife Center

Sea lice - also known as beach lice or Sunbather's Eruption - are the larvae of thimble jellysh. They are generally found in warmer waters, such as those in the Gulf of Mexico and the Caribbean, and are most active between April and August. They are tiny specks, no smaller than a grain of pepper, and are almost invisible. “Sea Lice” 

Where are they? 

Sea lice have been reported reported in Palm Beach County and northern Broward County where the Gulf Stream pushes warm water closer to shore. They can also be found in brackish warm water such as the Loxahatchee River. 

What happens if you get bit by sea lice? 

Generally, sea lice bites occur when the tiny baby jellysh get caught between a swimmers' skin and their bathing suit, other clothes or even in their hair. If that happens, they will sting, though swimmers usually don't know they've been bitten right away. The itching from the sea lice usually doesn't start for four to six hours after leaving the water when people break out in an acne-like rash in the areas covered by their bathing suits or in crevices such as their armpit. The symptoms generally last two to four days but can last as long as two weeks. The rash can go away on its own or, in some cases, require more intensive medical treatment. 

How to avoid sea lice bites 

 First, always check Lifeguard ag postings. That's a sign that there's dangerous marine life in the water and it's best to stay away. Health officials say swimmers should avoid wearing T-shirts; protection from the sun can be achieved with sunscreen. Beachgoers are advised to change out of their bathing suits as soon as possible and then take a freshwater shower. You should also wash your bathing suit with detergent and dry it under high heat to kill any of the jellysh. Don't take a freshwater shower with your bathing suit on though, as this will cause the stinging cells in the fabric to re and release more venom. Some health officials advise wearing a waterproof moisturizer, such as zinc oxide, or layers of petroleum jelly to block the stings. According to the Florida Department of Public Health, there is some evidence that using a topical sunscreen or suntan lotion could actually protect your skin from penetration by the sea lice. There are also commercial products that advertise they can prevent sea lice or jellysh stings. 

And if you're stung by sea lice? 

Florida Department of Health recommends treating the rash with an antihistamine or hydrocortisone cream, as well as bathing in colloidal oatmeal and applying calamine lotion to reduce the rash and itchiness. If prolonged seek advice from a medical professional.

Jellyfish are common in Florida, but they are not everywhere all of the time. These creatures range in size from tiny to several feet in diameter, with tentacles hanging below. While most jellyfish do not sting, Florida has several species that can sting. 

Contact with tentacles (even those that have broken off) can cause red, raised streaky welts that can last from 1-2 weeks and cause severe pain, tingling, itching, and even nausea and headache. Do not touch jellyfish that have washed up on the beach; even dead jellies can sting! The best advice is to look but don't touch.  

The black, thick deposits that we often see on the beach and floating on the ocean is a natural seepage from the ocean bottom called "tar". Tar, or "rock oil," is a type of petroleum.  It has been around for thousands of years and has many uses. According to petroleum geologists, natural seeps can benefit the environment since oil is a natural organic substance and is food to some types of organisms.

Tar is only found in certain types of rocks, like shale, sandstone and limestone. Most of these rocks are located on the bottom of the ocean. These rocks are called porous rocks because they have many small holes in them. Porous rocks will "seep out" petroleum when there is movement in the earth or shifting of ocean floor sediments. Since petroleum is lighter than water, it rises to the top of the ocean where currents, tides and wind carry it to shore. Geologists believe tar seeps have been leaking natural tar into the environment for thousands of years.

See the checklist that pertains to the proposed work and apply online here.

You can send all contractor licenses, general liability insurances, and workers compensation insurances to tojbuilding@jupiter.fl.us. A building representative will upload and update your contact information.

When the project is valued at $5000.01 or above we require a certified, recorded copy of the Notice of Commencement. If the contract is for repairing or replacing a heating or air conditioning system, and the value exceeds $14,999.99 we require a certified, recorded Notice of Commencement. If your Notice of Commencement is not submitted with your permit application, please forward it to tojbuilding@jupiter.fl.us for processing.

All of our building surveys, residential plans, master plans, and building records are electronic. Enter your address and search our Online Records or fill out a JupConnect request for additional assistance.

You can look for your roof information from the Building Department by searching our Online Records.

Yes. See the  Windows and Doors.

See the Permit Fee Schedule.

You can pay fees on line with a credit card on the Jupiter Community Development System.

Veterans, (homeowner only) and their contractor, must appear in person at the Building Counter to apply for the permit. To qualify for the discount, the Veteran must have been discharged or released under honorable conditions, or have later received an upgraded honorable discharge. The Veteran must also present their Certificate of Release or Discharge from Active Duty (DD214) when submitting the permit application.

Submit your request online after first creating a very brief profile.

Call the Code Compliance office at (561) 741-2477.

Call the Code Compliance office at (561) 741-2477.

Call the Code Compliance office at (561) 741-2477.

Palm Beach County Local Business Tax Receipts are no longer required of all current and new businesses and professionals in the Town of Jupiter. Existing businesses should renew with the County by September 30 and new businesses should submit applications via the Palm Beach County Tax Collectors Office website. 

Contact the Engineering Department at (561) 741-2467.

For building permits, contact the Building Department at (561) 741-2286. For sign permits, special event permits, and vegetation removal permits, contact Planning & Zoning at (561) 741-2323. For land alteration permits, contact Engineering at (561) 741-2467.

Contact the Public Works Department at 561-748-2730.

The beautiful and historic site at the Jupiter Inlet Lighthouse makes for a wedding that is both unique and memorable. The intimate setting and the proximity to the iconic lighthouse provide the bride and groom and their guests a rare wedding experience.  Please visit the Jupiter Inlet Lighthouse and Museum for further details.

The Town of Jupiter has three municipal facilities available to the community for rent. The Community Center, Civic Center and Old Town Hall are very unique venues each with it’s own individual amenities, policies and fees.  Please feel free to visit the Facility Rentals webpage for specific details.

There are several possibilities

a) Your new bill may have been issued before payment was received, 

b) You may not have received your previous bill to be paid, or 

c) If you are looking at your account information online, your payment may not have been updated in our system yet. Payments are updated on your account the next day, Monday - Friday. Payments made over the weekend will be updated to your account the following business day. 

See below for more FAQs.

You can get that information on your utility bill, or by calling (561) 741-2300, then press '2' for a Customer Service Representative. You must be billed at least one time before you may sign up your account on-line.

Our office hours are: Monday - Friday 8:00am - 5:00pm 

Phone: (561) 741-2300 

Location: We are physically located at 210 Military Trail, on the first floor of the 2 story addition, in the rear of the Jupiter Municipal Complex.

The Palm Beach County Health Department publishes results on the beaches every other week while the Loxahatchee River District publishes results every week for the quality of the water at Jupiter beaches and parks.

To view the latest beach report visit here.

To view the latest Loxahatchee River reports visit here.

Click here to download the “Hot water heater guidance document”

Click here to download the Rotten egg smell guidance document.

Click here to download "A guide to stains, rings, discoloration and mineral deposits."

Click here to download the P Trap Brochure.

Click Here to learn about deterioration of flexible water heater connectors.

We are in the process of upgrading our billing system and customer portal to deliver significant improvements, including a more user-friendly design and enhanced mobile payment processing.

As we work to implement these improvements, some customers using mobile devices may encounter issues when attempting to make payments. In many cases, this is caused by browser settings that block pop-ups needed to complete the payment process.

If you are experiencing issues:

• Look for a browser message about blocked pop-ups
• Select the option to allow pop-ups for our website
• Then, refresh or retry your payment

We apologize for any inconvenience and appreciate your patience as we work on these important upgrades. We look forward to delivering a faster, more convenient customer portal experience in Spring 2026.

You will see this terminology throughout the Recreation Division's publications and website. The determination of residential status will, in most cases, determine when you register and how much you will pay for activities. Incorporated Jupiter residents will have first chance at registering for programs/activities and will pay less than a non-resident. The reason for this is the incorporated Town of Jupiter resident pays taxes to the Town of Jupiter. A non-resident does not pay taxes to the Town of Jupiter. Having children in a Jupiter school or a mailing address that says Jupiter does not make you an incorporated Jupiter resident. It has no bearing on where you live but whether you pay taxes to the Town of Jupiter. For example, Jonathan's Landing, which is located in the middle of Jupiter, is considered an unincorporated community because they do not pay taxes to the Town of Jupiter. Other areas that are often confused as incorporated Jupiter residents are Jupiter Farms and Tequesta. Ultimately what determines your residential status is if you pay taxes to the Town of Jupiter. Another indicator if you pay taxes to the Town of Jupiter is if you have Jupiter Police or PBCSO patrol your neighborhood. PBCSO would be an indication that you are located in an unincorporated area of Jupiter/Palm Beach County. Unincorporated communities will be assessed a user fee of approximately 25% more than incorporated Jupiter residents. In addition, incorporated residents will have first priority to register for most programs and classes.

1. First go to the Webtrac Registration Portal.
2. Log in with your username and password.
3. Click on "My Account" in the teal box just above the rotating pictures.
4. Click on the heading "Update," then click on "Household & Member Update."
5. Scroll down the list of names in your account and find the section "Add Additional Family Member Here"
6. Click on the "Add New Member Here" button and complete information.
7. You must save before leaving or your new member will not be added.

Call the FPL CARE CENTER at 561-697-8000, or access FPL Care Center directly follow this link.

In general, the Town will add supplemental (additional) lighting in areas of the Town that have FPL overheadpower service or existing FPL street lights.   An additional light would be considered at a busy intersection, driveway or crosswalk.  The intent of the supplemental lighting is not to install lighting on an area wide or neighborhood basis.  

On an as-needed basis in the Town Hall Council Chambers. For more information please call 561-746-5134.

Information Systems is the computer department, which supports the internal IT systems for the Town of Jupiter.

No. You will need to direct your call to the primary number (561) 746-5134, or you can visit our website at; Town of Jupiter Website

No. You will have to take your computer to a quaified computer dealer or call tech support for your operating software to trouble shoot your computer. The Town's computer department does NOT perform that service to the public.

You can correspond with our webmaster by emailing Town of Jupiter Webmaster

No. The computer department can repair internal equipment owned by the Town of Jupiter but cannot trouble shoot nor repair computers owned by our citizens.

Bids, RFP's and quotes will be listed on-line with the Town of Jupiter website at www.jupiter.fl.us under "Bids for Town Projects". When you click on  the link, you will have choices to click on.  Please choose the appropriate choice for RFP's and etc.

No. It is the policy for the Town of Jupiter to purchase Original Equipment Manufactured (OEM) products to lower our maintenance and repair costs that we have encountered in the past, with remanufactured products.

No. You will have to go onsite and download the information to learn about available bids. Be sure to attend any mandatory meetings, and you can ask questions then. Answers to the questions will be posted with the bid. The "Cone of Silence" will be in process and procedures are in place that prevents discussion of the active bid.

We recommend that you make an appointment in advance to assure contact with an I. S. employee. Otherwise, you may not be able to visit if they are otherwise engaged and will be unavailable.

Our bids and quotes are online and can be downloaded from the Demandstar website. If you are having trouble downloading, you can contact their help number for assistance (posted on their website).

No. The Town of Jupiter I.S. Department will NOT accept any toner cartridge that we did not request through a purchase order or other through other means.

The I. S. Department does not provide surveys over the telephone, as it is too time consuming. If this is a request you absolutely need, you can make an inquiry through the Town Clerks office. Please understand there is a cost involved for information gathered from the many departments that carry computer and printer equipment that you might inquire about.

Please visit our website at http://www.jupiter.fl.us and click on "Contact Us". You can review the phone book for the Town of Jupiter, here.

No. The computer department will not make recommendations. This purchase must be done by your own research based on cost and quality that best matches your needs.

It depends on whether you live in a neighborhood with a development approval or not. Most formal developments and subdivisions in Town have a development approval which includes an approved Site Plan and Landscape Plan of record on file with the Town. Most of these neighborhoods have a Homeowners Association (HOA), which should be able to answer your question. However, when in doubt, please contact Natural Resources.

ANSWER (a): If you live in a neighborhood with a development approval and a HOA, and the trees or vegetation are located on your lot of residence, you do not need Town approval, only HOA approval. However, there is an exception to this: if the tree in question is a street tree (usually located within the green space between the sidewalk and edge of road) or is a tree or vegetation on a common area, then Town approval is required. In these cases, the HOA should apply to the Town for a Vegetation Removal Permit. 

ANSWER (b): If you do not live in a neighborhood with a development approval or a HOA - these are older neighborhoods (see list below), often referred to as "charter" neighborhoods - you do not need Town approval to remove trees or vegetation if they are located on a developed lot. These older neighborhoods are exempt, because at the time of development, there were no requirements for a minimum amount of preserved native vegetation or landscaping. If the lot in question is undeveloped, or is not zoned Residential, please contact Natural Resources.

The older neighborhoods are: Pine Gardens North, Pine Gardens South, East View Manor, Jupiter River Estates, Penn Park, Brentwood North, Brentwood South, Riverside Drive Park, Olympus, North Palm Beach Heights, and most streets north/south of Center Street.

Removal of mangroves is not permitted by the Town - the State of Florida Department of Environmental Protection oversees mangrove protection. Requests for a permit to trim or remove mangroves should be directed to the DEP. The Southeast District office contact number is 561-681-6600.

Trimming of mangroves is regulated by the State of Florida Department of Environmental Protection. Contact the Southeast District office at 561-681-6600 to determine if the trimming should be conducted by a Professional Mangrove Trimmer. The DEP maintains a list of PMTs.

Town policy does not allow us to recommend any companies. We do recommend that for any tree trimming, you choose an ISA Certified Arborist to ensure proper pruning techniques are followed. The ISA maintains a database of arborists, which you can search by zip code.

Please visit Palm Beach County Business Registration they can help research and verify any business registered with the county.

The Public Works Department maintains the medians and can answer questions on this topic. 561-748-2730

This is a private and civil matter between property owners. Please discuss this with your neighbor.

This is a private and civil matter between property owners. Please discuss this with your neighbor.

Please contact the Public Works Department at 561-748-2730.

Please contact Code Compliance at 561-741-2477.

These properties require a Vegetation Removal permit may be required for Residential, Commercial, Multi-family and Industrial. If modifying landscaping - say a few plant switch outs with other plants, then a zoning determination letter requesting the changes. If they are doing a significant amount of change in the landscaping, they will need to submit a new landscape plan with a site plan amendment fee and a letter of request. Contact Planning & Zoning at 561-741-2323.

Yes, a Permit Application for Vegetation Removal is required in order to identify and verify the exotic and/or prohibited plants to be removed as well as identify and protect any native trees and vegetation that should remain.

Please contact Code Compliance at 561-741-2477.

The sections of beachfront that are owned by the Town are trimmed according to the terms and limitations of an approved State of Florida Department of Environmental Protection permit. The DEP regulates the protection of beach dunes and beach dune vegetation as well as trimming of beach dune vegetation. The trimming work is coordinated through the Public Works Department 561-741-2730.  One of the guiding factors of the Town’s seagrape trimming permit is the sea turtle nesting season, where trimming is limited during the season in order to allow the seagrapes to grow and shield the beach from nearby artificial light sources. Adult and hatchling sea turtles rely on the dark backdrop of the beach dunes and vegetation to point them towards the open ocean, which is brighter due to the reflection of moonlight. Artificial light can be very dangerous to sea turtles because the artificial light competes with the natural moonlight on which they rely for orientation. The Florida Fish and Wildlife Conservation Commission has more information about the disorientation of sea turtles caused by artificial lighting.

Artificial lights on the beach such as from flashlights, and lighting from nearby developments, can be very dangerous for sea turtles. Lighting and sea turtle protection is regulated by the Environmental Resources Management division of Palm Beach County. Please visit their website or call 561-233-2400 to learn more about this topic including permitting requirements, sea turtle facts, and how to find sites to go on an approved sea turtle walk with a licensed guide. One of the guiding factors of the Town’s seagrape trimming permit is the sea turtle nesting season, where trimming is limited during the season in order to allow the seagrapes to grow and shield the beach from nearby artificial light sources.

Yes. A Building Permit is required, and is reviewed by multiple departments, including Building, Engineering, Planning and Zoning, and the Natural Resources division of Planning and Zoning. Docks and boatlifts must comply with all code provisions in the Marine Facilities section of Chapter 27 of the Jupiter Town Code. This section of Code describes the items that are required to submit an application, setback distances specific to each zoning district, as well as shape, size, and design requirements. All applications must include authorizations from all other applicable entities such as Florida Department of Environmental Protection, Army Corps of Engineers, and Homeowner’s Association. Please contact Planning and Zoning at 561-741-2323 with questions.

Yes, but the location of the seawall is dependent on if the property has an existing seawall that meets the definition of a Bulkhead in Town Code or if the existing shoreline stabilization on the property meets the definition of a Revetment in Town Code. If the property does not have an existing seawall as defined by Town Code, other options are available such as a riprap or an upland retaining wall. All options require permitting with the Town. Prior to submitting a permit application, the Town recommends having a pre-application meeting with Natural Resources and Planning staff. Staff are able to help determine if the existing shoreline stabilization meets the definition of a bulkhead or revetment, and will provide the replacement options available as determined by Code. All applications must include authorizations from all other applicable entities such as Florida Department of Environmental Protection, Army Corps of Engineers, and Homeowner’s Association. Please contact Planning and Zoning at 561-741-2323 with questions.

The South Florida Water Management District has a year-round landscape irrigation rule that limits lawn and garden watering. Details on what days and times are appropriate to water are available on their website. SFWMD can also be reached by phone at 561-686-8800.

Contact the Parks & Public Works main office at: (561) 748-2730 or submit an online Assistance Request using the "JupConnect" feature.

See more below.

An overlay district adds to the provisions of the applicable underlying zoning district. Overlay districts typically apply to a specific corridor or region and ensure that the unique needs of such a corridor or region are met. The Town of Jupiter has one such overlay district: The Indiantown Road Overlay Zoning District (IOZ). Refer to the Town of Jupiter Zoning Map for information about the Indiantown Road Overlay Zoning District (IOZ).

You may call the building counter at 741-2286 or visit the Building Department webpage and request research for site plans and surveys that are public record. The time and fees are variable to the request and workload of the Research and Records department of the Building Division, please allow them time to get your request completed. If you wish to see proposed or approved site plans that have not been built yet, visit the Planning and Zoning Counter.

You may split your property into two or more parcels assuming that all parcels meet minimum lot dimensions based on the zoning designation of the property. A table of the lot dimensions will be provided in the resources page. The splitting of your property requires an application to the Engineering Division. For more information on this process, call the Engineering Division at 741-2372. Site plan approval may also be required. Contact the Planning and Zoning Department for more information.

The Comprehensive Plan is a long term blueprint for future growth of the Town. It summarizes relevant information such as population projections, the pattern of existing development, suitability of land for development, the capacity of public facilities to serve future development, and the financial capacity of the Town to make improvements to those facilities. It establishes official Town policies toward land use and growth. It includes the Future Land Use Map (FLUM), which regulates the general type of land use that is allowed (ie: C.R.I.: Commercial, Residential or Industrial, etc.) and the maximum density (living units per acre) or intensity (square feet of building area) allowed for those uses. The State of Florida requires all counties and municipalities to adopt a comprehensive plan. All land use decisions made by the Town must be in conformance with the Comprehensive Plan. The Comprehensive Plan must consist of the following Elements, or chapters: Future Land Use, Transportation, Infrastructure (water, wastewater, drainage, etc), Recreation and Open Space, Conservation, Coastal Management, Housing, Intergovernmental Coordination, and Capital Improvements. Every seven years the Comprehensive Plan is evaluated and usually rewritten to update the blueprint for the NEXT seven years. The next Comprehensive Plan evaluation will be in 2022. The Five Year Community Investment Progam (or CIP) is updated annually.

The Town does not own any lands that are appropriate for the development of affordable housing at this time.

Police Reports can be requested through our Records Section.

The Jupiter Police Department offers fingerprinting services to the general public on Wednesdays from 8:00 a.m. - 12:00 p.m. in the lobby of the Jupiter Police Department.

If you are required to submit your fingerprints electronically, visit the Palm Beach County Sheriff's Office . 

Visit the Florida Department of Law Enforcement Sexual Offenders and Pedators website.

An injunction for protection is a court order and is sometimes referred to as a Restraining Order. It directs a person not to have contact with you. There are four different types of injunctions: Domestic Violence, Repeat Violence, Dating Violence and Sexual Violence. There is no filing fee for these types of injunctions. You can file a petition for injunction at any courthouse.

How to request a copy of a police report: 

1. In person: You may request a copy of a police report by coming in person to our Records Section. Depending on the type of report, you may be asked to present identification.
2. By mail: In order to provide you with a copy of a police report by mail, we must receive your payment, a written request for the report and a self addressed stamped envelope before we can send you the report. When you make your request, you will be notified of the amount due for your copies.
3. By fax: You may fax your request to the Records Section at (561) 746-4545. Please make sure you include your contact telephone number so that we may respond to you regarding your request and the amount due for your copies.
4. By e-mail: You may request a report by e-mailing our Records Section: pd-records@jupiter.fl.us

How to request a copy of a traffic crash report:
Crash reports are only available to parties listed on the crash report, their insurance companies and attorneys during the first 60 days following the date of the report. After the 60 days, the report becomes available to anyone who may request it. Section 316.066, Florida Statutes, "Written reports of crashes", governs the completion and subsequent distribution of traffic crash reports.

Traffic crash reports are exempt from public disclosure for 60 days after the date the report is filed, except for parties involved in the crash and other specific parties (insurance companies; attorneys) outlined in the statute. This statute also provides criminal penalties (third degree felony) for the unlawful disclosure of confidential personal information and for unlawfully obtaining or attempting to obtain confidential personal information.

Within 60 days: If you are listed as a party on the crash report (driver, passenger, pedestrian, insurance company, etc.), you may request a copy of the crash report by coming in person to our Records Section and presenting identification.

After 60 days:
Traffic crash reports are no longer exempt from public disclosure after the 60 day period following the date the report is filed. After the 60 day period, anyone may request a copy of the crash report by coming in person to our Records Section or following the instructions above for obtaining a copy of a report by mail or fax.

You may also contact the Palm Beach County Traffic Division at (561) 684-4030. They are located on the third floor at 2300 N. Jog Road, West Palm Beach, FL 33411-2745. Their 'Traffic Accident Records Section' is responsible for collecting, coordinating and analyzing all traffic accident reports and records for all law enforcement agencies in Palm Beach County, including the Florida Highway Patrol.
For copies of crash reports dating back more than 12 months, you can also write to the Department of Highway Safety & Motor Vehicles, Room B-310, MS 28, Tallahassee, FL 32399-0537.

To request a report from the D.H.S.M.V., you will need to submit a Request a Crash Report form, a check or money order for $10 made payable to D.H.S.M.V. and a self-addressed stamped envelope. You will need to provide the exact date of the crash, the names of any known drivers and the location, including the city and/or county, of the crash.

Within 30 days of receiving the ticket, you must notify the Palm Beach County Clerk's office with written notice of how you intend to take care of your citation. Failure to do so will result in the suspension of your driver's license. You can opt to either pay the fee, attend traffic school or appeal the ticket by requesting a hearing. All of these options are explained in detail on the Clerk's website.

If you have been notified that we have found property that belongs to you or you have had property seized (other than a vehicle), please call our Evidence & Property Department at 561-741-2251 to schedule an appointment to retrieve your property. Appointments are available Monday through Thursday between 7:00am and 3:30pm. Vehicles forfeited during an arrest are subject to an administrative process in which a decision will be made to either return the vehicle (for an administrative fee) or to keep the vehicle through a forfeiture process. Information regarding the administrative process and decisions is sent, via certified mail, to the address on record of the vehicle's registered owner. If you have been notified that a vehicle has been authorized for return to you, an appointment is necessary and can be scheduled Monday through Thursday between 7:00am and 3:30pm by contacting the Evidence & Property Department at 561-741-2251.

The Jupiter Police Department has personnel who are certified in child safety seat installation. You can submit a request to have your child safety seat installed online at https://www.jupiter.fl.us/FormCenter/Police-5/Contact-the-Jupiter-Police-Department-on-41

Someone will call you to schedule your installation appointment. Please be prepared to provide manufacturer and model of the car seat as well as the age, height, and weight of the child. Installations must be completed by certified personnel. No walk-ins are allowed.

Another local option is Palm Beach County Fire Rescue Station 16. Certified personnel install child safety seats on the first Wednesday of every month. Station 16 is located at 3550 Military Trail, Jupiter. To schedule an appointment online with Palm Beach County Fire Rescue, please use the following link. https://www.pbcgov.org/PBCFR.CarSeatScheduler/#/

The Florida Department of Law Enforcement provides a public access system,The Florida Crime Information Center, where you can conduct searches of wanted persons, missing persons, stolen vehicles and parts, stolen license plates and decals, stolen boats and parts, stolen guns and other stolen property. Public Access System

We can provide you with an "Official Letter of Good Conduct" if you present a photo ID showing a Town of Jupiter address or a photo ID and some other proof that you have been a resident of the Town of Jupiter for at least six months. You may obtain this document by coming into our Records Section, located inside the Police Department lobby, on Mondays, Tuesdays and Thursdays (except holidays) between the hours of 7:00am and 5:00pm. We can process a name check for you and provide you with a printout of the results, minus anything that is not part of public records. You may obtain this printout by coming into our Records Section, located inside the Police Department lobby, on Mondays, Tuesdays and Thursdays (except holidays) between the hours of 7:00am and 5:00pm. The Florida Department of Law Enforcement, Division of Criminal Justice Information Services, is the central repository for criminal history information for the state of Florida. They provide public access to this information when requested. They have prepared a Fact & FAQ sheet to assist with their services.

The Florida Department of Agriculture and Consumer Services Division of Consumer Services provides information about Florida's Landlord/Tenant Law. Landlord and tenant actions (evictions) can be filed through the Palm Beach County Civil Court.

Driver Licenses are issued by the Florida D.H.S.M.V. Division of Driver Licenses. Their website can help you locate a Driver License office near you. If you have a valid out-of-state license, you may be able to convert your license without taking a written or road test. However, you will be required to pass the vision and hearing tests. Florida law states that you must update your license to reflect your current address within 10 days of moving. You can change the address on your license at a driver license office or by completing a 'Change of Address' form and submitting it in the mail. You can add Emergency Contact Information to your driver's license by entering it online. The information you add can be accessed by law enforcement personnel in order to contact family and/or loved ones in the event of an emergency.

The Florida D.H.S.M.V. website provides information regarding motor vehicle and vessel registrations, tags and titles. In the state of Florida, a vehicle must be registered within ten days of the owner establishing residency, becoming employed or placing their children in public school.

The Florida Division of Elections website provides information regarding eligibility to vote, application forms and information about updating your voter's registration card.

The Florida Fish and Wildlife Conservation Commission issues licenses, permits and certifications for activities impacting fish, wildlife and boater safety. The FWC website will help you find license and permit information and how to apply.

The Florida Fish and Wildlife Conservation Commission

The Florida Department of Law Enforcement has developed a program to assist individuals who are concerned that their personal information has been used in an arrest record. Compromised Identity Services can assist with records checks and initiating a claim.

Please see the link below for information regarding manatee protection speed zones.

Contact the Parks & Public Works main office at: (561) 748-2730 or submit an online Assistance Request (Click Here).

Contact the Parks & Public Works main office at: (561) 748-2730 or submit an online Assistance Request using JupConnect.

Contact the Parks & Public Works main office at: (561) 748-2730 or submit an online Assistance Request using JupConnect .

Contact the Parks & Public Works main office at: (561) 748-2730 or submit an online Assistance Request using JupConnect.

Contact the Parks & Public Works main office at: (561) 748-2730 or submit an online Assistance Request using JupConnect.

Contact the Parks & Public Works main office at: (561) 748-2730 or submit an online Assistance Request using JupConnect.

Yes, many of our events are free (no admission), and many of the activities at the events are free (live music, entertainment, bounce houses, etc.). Thanks to our generous sponsors, we are able to provide these great family friendly events at little or no cost to residents.

Visit the Elections Information web page for Town election dates, results and additional election information. Determine your voting location by visiting the Palm Beach County Supervisor of Elections page.

Register to Vote Here

 Agendas and supporting documentation are posted online generally a week before the meeting. Meeting audio is posted online generally the day after the meeting. Meeting minutes are posted online generally the day after they are approved at a Town Council or CRA meeting.  Please visit the Agenda and Minutes webpage.

Visit the Boards and Committee webpage to learn more about Town of Jupiter Advisory Boards and Committees.

Bids, RFPs, and RFQs are placed online using Demandstar. You can view Active, Awarded, etc. bids on the Town of Jupiter Bid Page.

At the Town Council Web Page (listed below), you will see a link to e-mail all members of the Town Council. To e-mail an individual member, click on their picture to view their bio page with their contact information. To contact the Town Council (or the Town Manager) by phone, call (561) 741-2214.

Anyone wishing to speak is asked to submit a Comment Card to the Clerk prior to the start of the Council Meeting. Comment Card are available at the meeting in the Council Chamber’s Lobby. Citizen Comments and Public Comments are limited to three (3) minutes.

The Clerk and Comptroller for Palm Beach County retains warranty deeds. 

Visit their website for more information.

Permit packages, open and expired permits, and re-roof permits are accessible via the online portal or visit the Building Department Records webpage to submit your records request. 

The Office of Vital Statistics in Palm Beach County can now assist in obtaining birth/death certificates for any person who died in the State of Florida from 2009 to the present. 

Visit their website for more information.

Request to Vote-by-mail here.

The Clerk and Comptroller for Palm Beach County issues marriage licenses. 

Visit their website for more information.

Apply for a Florida Driver’s License or ID Card. See Requirements on the Florida Department of Highway Safety and Motor Vehicles (FLHSMV) website.

The Town of Jupiter does not require its own BTR but any business in Jupiter is required to obtain a Palm Beach County BTR. Visit the Palm Beach County Tax Collector website for more information.  

 Visit the Palm Beach County Property Appraiser for more information. 

Please create an account on Demandstar.  

All Aboard Florida (AAF) is a proposal by Florida East Coast Industries (FECI) to provide passenger rail service between South Florida and Central Florida, potentially expanding to Tampa and Jacksonville.

No. New Town of Jupiter residents can contact WM’s Customer Service Department at 772-546-7700 to schedule a delivery.

To learn the pickup schedule for trash in your neighborhood, visit this page on the Waste Management website and enter your address:
Trash Collection Days

The hours of collection will be between 7 a.m. and 6 p.m. on your scheduled service day(s). Please place your cart at the curb the night before or by 6 a.m. on your service day(s).

Yes, trash will continue to be picked up twice a week.

On March 1, 2022, the Town’s solid waste and recycling collection rates were adjusted to reflect new residential rates from Waste Management.

Residents will see the increase reflected in their March utility bill statement. March bills will be prorated with the number of days in the billing cycle from the previous February bill date through February 28 at the previous rate and from March 1 to the current date in March billed at the new rate. The April bill will reflect a full month of the increased rate. Please call 561-741-2467 with any questions you may have.

Visit Waste Collection Fees Page for further information.

No. The new carts will only be provided to households that reside within the Town of Jupiter boundaries.

You will be notified of your designated days when you sign up for water service. You can also refer to the Town of Jupiter

To learn the pickup schedule for trash in your neighborhood, visit this page on the Waste Management website and enter your address:
Trash Collection Days

When you sign up for water service, you will also be signing up for residential garbage, recycling, and yard waste collection. You will be billed monthly on your water bill.

Thanksgiving and Christmas day are our only days off during the year. If your collection falls on any of these holidays, collection will occur for garbage and recyclables on your next regularly scheduled service day.

Your set out time is 7:00 a.m., or the night before is okay. To learn the pickup schedule for trash in your neighborhood, visit this page on the Waste Management website and enter your address:
Trash Collection Days

Waste Management handles collection for the Town of Jupiter. They can be reached at (772) 546 -7700 or (800) 824-8472, or you may visit their website:  
Waste Management

To learn the pickup schedule for trash in your neighborhood, visit this page on the Waste Management website and enter your address:
Trash Collection Days

As has occurred in the past, Waste Management has a program in place for those residents who are physically unable to move the cart from their residence to the curb. Under this program, the cart can be left by the residence and Waste Management personnel will take care of moving it from to the curb and back to the residence. To register for this program, reach out to Waste Management at 772-546-7700.

All trash must be placed within the cart on collection day. No trash can be left on the curb for collection. If you find that the amount of your trash is too much for your cart, you can ask a neighbor if you can place it in their cart or will need to store it until after your cart has been emptied by Waste Management. If you routinely have too much trash to fit into your cart, you can request a larger cart (if you currently have the smaller cart) or can purchase a second cart by calling Waste Management at 772-546-7700.

News Channel 5 has a comprehensive list and video which can viewed here.

Incorporated Jupiter residents pay Town of Jupiter taxes.  A non-resident does not pay taxes to the Town of Jupiter.  Having children in a Jupiter school or a mailing address that says Jupiter does not make you an incorporated Jupiter resident. It has no bearing on where you live but whether you pay taxes to the Town of Jupiter. For example, Jonathan's Landing, which is located in the middle of Jupiter, is considered an unincorporated community because they do not pay taxes to the Town of Jupiter. Other areas that are often confused as incorporated Jupiter residents are Jupiter Farms and Tequesta. Ultimately what determines your residential status is if you pay taxes to the Town of Jupiter. Another indicator if you pay taxes to the Town of Jupiter is if you have Jupiter Police or PBCSO patrol your neighborhood. PBCSO would be an indication that you are located in an unincorporated area of Jupiter/Palm Beach County. Unincorporated communities will be assessed a user fee of approximately 25% more than incorporated Jupiter residents.

The Community Center hours for registration: Monday-Friday, 8:00 AM - 8:30 PM, Saturday, 8:00 AM - 3:30 PM, Sundays, Closed

Yes, payment is expected at the time of registration.

Please visit our online registration webpage to look for currently offered classes.

The Clerk and Comptroller for Palm Beach County issues marriage licenses. 

The Palm Beach County Property Appraiser handles homestead exemptions.

File a declaration of domicile with the

The Palm Beach County Library system's Jupiter branch is located at 705 Military Trail. Contact the Jupiter branch at (561) 744-2301 or visit their website

Visit Palm Beach County School District for information on school boundaries and the documentation required to register. Call the School District at 561-434-8000 or

The facility will be open every Wednesday from 12:30 -1:30 PM with the exception of holidays and camp usage days in the summer. Due to staff & scheduling issues we are not able to coordinate private showings of the Civic Center. You may visit the facility during the normal viewing hours or you may try to visit the facility during a rental but it is at the discretion of the renter to allow you into the facility while their event is taking place.

The Town of Jupiter does not rent any picnic pavilions.  All picnic pavilion rentals are handled through Palm Beach County Parks & Recreation Department, (561) 966-6611.

As of 2021, only incorporated Jupiter residents can rent the Jupiter Civic Center.  Click here for further details.

Your address was sampled at random from a list of all addresses from the post office within the Town boundaries. This is a standard service offered by the post office. It is not a city government file and no household member is named in the file.

The current resident of the property - whether owner or tenant - should complete the survey.

We have randomly selected households within our jurisdiction to receive the survey. We like to choose in an unbiased way a person within each household to complete the survey. This way we ensure the results are representative of our community as a whole. While it may seem a bit strange, using the “birthday method” is a simple way to select an adult from within each household without permitting bias in our results.

We would prefer that you complete the survey. The “birthday method” described in the survey cover letter creates the most representative sample of our jurisdiction. You’ll be surprised at how much you can contribute!

Yes, the government is here to serve all residents, and it is important to us that we get feedback from a complete cross-section of our residents.

No, please don’t fill it out again. Because responses are anonymous, we don’t know who already completed a survey. Since we only want one response from each person, those who already sent in a survey should not return another one. The second copy is distributed as a reminder to all people selected to be sent a survey. Thank you for completing the first survey.

The sample for the mailed survey was designed to be as representative as possible of the population of our city, and households were selected randomly.  For those who did not receive a mailed survey but would like to provide input, an online survey will be available after December 27th on our website.

The Town of Jupiter uses the results of the citizen survey to assess its performance in a variety of areas.  It also uses the results to identify areas of opportunity, and to develop new initiatives for its annual update of the strategic plan.  Because the survey allows the Town to benchmark itself against other cities and towns in Florida and across the nation, it's a useful tool in determining how well the Town does in delivering the services that contribute to the community's overall well-being and quality of life.  Over time, the Town is also able to compare year-to-year results to see if trends are improving, and to adjust its strategies where trends may be showing a decline in satisfaction.  To view past year's results, visit the citizen survey webpage.

We want to compare the demographic profile of those responding to the demographic profile of the municipality as presented by the Census. In order to be able to do this we asked our race and ethnicity question the same way the Census does. The census designates Hispanic as an ethnicity, not a race.

If you received a paper copy of the survey in the mail, we prefer that you complete that version of the survey and return it to the survey company in the provided envelope.  This method helps us to maintain the integrity of our survey process.  If you did not receive a paper copy in the mail, you may still participate by filling out a survey online.  The link to the online survey will be available after December 27th on our citizen survey webpage.

Please check the individual committee agenda pages here for cancellation information.

As the situation evolves, please check back for updates to these cancellations and announcements. Additionally, follow the Town on Facebook at www.facebook.com/TownofJupiter for updates and information.

Right now, the recommended procedure for any individual that believes he or she is at risk is to first call your primary physician.  Based on your exposure and symptoms, they will advise you on the best course of action, and help you find how and where to get tested if symptoms and circumstances warrant.  

Testing is available locally at various locations – the criteria for testing are different at each location.  For more information visit  Jupiter Testing site, Palm Beach County Testing Sites and Martin County Testing Sites.

No.  Although many consumers are choosing to stock up on bottled water, that is not an indication that the water supply is or will be affected; that is simply their choice.   Jupiter’s water supply will continue to be provided at the high level of quality that it always has.  

All possible precautions are being taken to protect the health of our customers as well as our employees. Relative to our product, the Centers for Disease Control (CDC) has noted that the COVID virus has not been detected in drinking water. Additionally, the Jupiter Water System utilizes advanced water treatment technologies and disinfection processes which are highly effective in the removal and inactivation of viruses such as COVID-19.

Please visit the Jupiter Recreation Camps Page for the latest information in camp availability.

At this time, the Town has not initiated a curfew.  If a curfew is announced, the Town will post the information on its website, social media sites, and through its email system.  Sign up for email notifications here, or follow the Town on Facebook.

In doing business with the Town or at Town facilities, residents and customers are encouraged to limit non-essential contact by:

• Using Online Services:  Pay utility bills, request permits, renew or request business licenses, file development applications and search public records by visiting www.jupiter.fl.us/eservices.  
• Communicating Electronically:  Contact Town officials and Town staff via email, telephone, and online. A searchable staff directory is available at www.jupiter.fl.us/directory.  Use the JupConnect button on the Town’s homepage to ask questions or provide input.

Effective Monday, May 18th, Town Hall and the Police Department lobbies are open for in-person business. In-person business should be limited to critical needs only, and customers are strongly encouraged to make an appointment ahead of time. You may contact Town officials and Town staff by email and telephone using the searchable staff directory on our website. 

Customers are encouraged to use online services as much as possible. The following actions can be performed online: 

• Pay your utility bill or start a new account
• Request permits
• Renew or request business licenses
• File development applications
• Search public records
• Contact us through the ’JupConnect’

Fingerprinting services are unavailable at the Police Department until further notice.  

The Town Community Center remains closed.

Please visit the parks webpage for additional information and rules.

Jupiter public schools are part of the Palm Beach County School District (PBCSD),  and their website (https://www.palmbeachschools.org/) will contain the latest information.    In addition, PBCSD has been providing updates on social media at https://www.facebook.com/PBCSD/. Each individual school also maintains a website and social media site.  Search on the District’s website for your child’s school.  If your child attends private school, they are also likely to be providing updates on their websites and social media sites.  

For a listing of Jupiter area public and private school contact information and websites, visit page 19 of the Town’s New Resident Guide here.

The Town maintains a Help & Assistance Programs webpage with a listing of area programs. For questions on available assistance, residents may also call Neighborhood Services at 561-741-2524.

Beaches have been reopened as of May 18, 2020.

Boat ramps and marinas have been reopened as of April 29th with some rules and regulations.

On Wednesday, June 24, Palm Beach County issued an Emergency Order requiring face masks to be worn in public places within the County. The Emergency Order became effective today, June 25. For a detailed summary containing guidance on where masks are required and a list of exemptions, click here. In keeping with the Executive Order, masks are now required at all Town of Jupiter Government public lobby and meeting areas.

Delivery of the new small or large trash carts will begin the week of February 6th (and take approximately three weeks to reach all households).

Delivery of the new trash carts will be performed by a third-party vendor and provided to all residents currently participating in the waste collection program. If you do not want the cart once it has been delivered, WM will be unable to provide you with waste collection services.

Households will receive a small cart. Residents who submitted a special request to the Town of Jupiter for a large cart prior to the October 15th deadline, will receive the large cart instead.

20 years.

The small and large carts can accommodate most household waste volumes. Should you have excess trash following an event, celebration, holiday, etc., please hold it until your next scheduled collection day. If you frequently have excess waste, please contact WM’s Customer Service Department at 772-546-7700 to order an additional cart. Additional carts will incur a one-time $65 charge and a $25 delivery fee. If residents would like to pick up the additional cart at our WM of Martin County facility located in Hobe Sound, the delivery fee will be waived.

Yes. All residents will need to exclusively use the cart provided by Waste Management, which meets the specifications required for the automated pick-up system used on the Waste Management trucks.

The new carts should be used beginning with the first scheduled pick-up in March of 2023.

Waste Management is switching to automated pick-up, meaning the trucks that will be used have an arm that picks up the cart and dumps it into the truck. The new carts meet the specifications required for this automated pick-up system.

The current program to accommodate those with disabilities will stay the same. If there is no able-bodied person living at the residence to get the cart to and from the curb, WM will provide backdoor service with a note from your doctor. Residents can contact WM’s Customer Service Department at 772-546-7700 to arrange for this accommodation.

The agreement between Waste Management and the Town calls for just two can sizes, a small and a large. This agreement was reached based upon industry advancements and challenges, including pricing and staffing considerations. The automated arms on the trucks are calibrated to pick up the small and large carts.

The Town recommends you reach out to your HOA to discuss how this issue is going to be resolved as it will most likely affect multiple homes in your community. The Town will be happy to provide information that will allow the HOA to formulate solutions that work for their specific neighborhood. HOA’s or property managers are encouraged to reach out to the Town if they need any information.

Waste Management is delivering the new carts based on the trash collection schedule used in Town. At times, they may have to stop delivery in the middle of a neighborhood due to the parameters surrounding their delivery hours, which means some neighbors may receive their cart before others. Per the contract the Town has with Waste Management, all carts must be delivered before March 1.

If you do not receive your cart by Tuesday, February 28, please contact the Town’s Engineering Department (561-741-2467) or Waste Management (772-546-7700) to have one delivered.

Residents can request a large cart or a small cart at any time. Cart exchanges requested will incur a delivery fee of $25. If residents would like to pick up the cart at our WM of Martin County facility located in Hobe Sound, the delivery fee will be waived. To request an exchange, please contact WM’s Customer Service Department at 772-546-7700.

Yes. Please contact WM’s Customer Service Department at 772-546-7700 to order an additional cart. Additional carts will incur a one-time $65 charge and a $25 delivery fee. If residents would like to pick up the additional cart at our WM of Martin County facility located in Hobe Sound, the delivery fee will be waived.

Residents can contact WM’s Customer Service Department at 772-546-7700 to schedule a delivery.

Your first replacement cart is free. Any additional carts will incur a one-time $65 charge and $25 delivery fee.

No. You will only receive one cart unless you chose to purchase a second cart directly from Waste Management.

No, the only options are small (64 gallon) and large (96 gallon) carts

Residents can repurpose their existing container for yard waste. If you would like to dispose of your current container, please place the empty container out on your next bulk collection day and WM will collect it. To avoid confusion for WM drivers, please tape a note to the container indicating that it should be disposed of.

Waste Management is creating a plan to collect old can(s). They are looking into the possibility of recycling these cans once collected.

No. Residents will continue to use the same bins they currently use for recycling.

Yard waste, up to 8 cubic yards, will be picked up twice a week. Yard waste is any cut limbs, palm fronds, branches, bushes, twigs or grass clippings. Branches limbs and other cuttings should be bundled, tied and should not exceed 6 feet in length or weigh more than 50 pounds. Grass clippings, leaves and small twigs or branches must be placed in sturdy plastic bags with tied tops or in containers (with lids) not to exceed 32 gallons or weigh more than 50 pounds. Larger piles of yard waste will require a special pickup. Call Waste Management at 800-824-8472.

Non-vegetative items which cannot be containerized, bagged, or bundled, including but not limited to, inoperative and discarded refrigerators, ranges, toilets, washers, dryers, bath tubs, water heaters, sinks, bicycles, and other similar appliances, household goods and furniture at no extra charge. Put these items out at the curb on your first collection day. Construction and demolition debris is not acceptable. You may also haul this material away yourself. Use any outside contractor or call Waste Management for a quote.

Palm Beach County “Operation Pill Drop” has several drop-off sites listed here: HHW Program

Materials such as paints, pesticides, pool chemicals, anti-freeze, and engine oil require a special disposal process. Please call the Solid Waste Authority for information on how to safely dispose of hazardous wastes 561-697-2700. Hazardous Waste Information 

Each brick costs $100 plus tax.

On a computer or mobile device, visit www.jupiter.fl.us/VeteransBricks

Individuals have two options in selecting their message: 1) Bricks with an Armed Forces Insignia: Choose one branch insignia (U.S. Army, Navy, Air Force, Marine Corps or Coast Guard) and add up to four (4) lines of text with 15 characters maximum per line. 2) Bricks without an Armed Forces Insignia: Add up to four (4) lines of text with 21 characters maximum per line. Please note, spaces are included in the character limit. 

All messages should be appropriate and political messages are not allowed. The Town of Jupiter reserves the right to deny the placement of any brick it deems to be inappropriate.

The bricks will be placed at the Town of Jupiter’s Veterans Memorial.

Bricks are installed twice a year, at the Memorial Day Ceremony in May and the Veterans Day Ceremony in November, depending on when they are purchased.

Bricks are on sale twice a year from November through April and again May through August. 

Yes, the Town will send an email notifying all who purchase a brick that the bricks have been installed.

No. Bricks will be randomly placed in the Veterans Memorial area and the Town cannot guarantee that placement of a particular brick.

Yes. The bricks should all be purchased at the same time. Upon completing the purchase, send an email to CommunityRelations@jupiter.fl.us with the names on the brick and indicate you would like them placed together.

The Town of Jupiter’s Veterans Memorial and this brick program are dedicated to those individuals who served in the United States Armed Forces.

When logged into the purchasing platform, each person in your “Household” can only purchase one (1) brick. To purchase more than one brick, add additional family members to the household. Should you need assistance with this step, call 561-741-2400.

The Town of Jupiter’s Veterans Memorial and this Legacy Brick program are dedicated to those individuals who served in the United States Armed Forces.

Nicknames are allowed, as long as they are appropriate. The Town of Jupiter reserves the right to deny placement of any brick it deems to be inappropriate.

Those purchasing a brick should carefully read over their text prior to submitting the order form. The Town will check all submissions to insure the content is appropriate, but cannot guarantee any typos will be caught at this stage.

All content must meet guidelines for appropriateness for the Veterans Memorial. No political messages or inappropriate content will be allowed.

The Parks and Recreation staff will be happy to assist those who are having trouble with the online portal. Please visit the Jupiter Community Center (200 Military Trail) if you need assistance.

All bricks must be purchased using a credit or debit card.

The Town of Jupiter has an interlocal agreement with Palm Beach County for the delivery of fire and EMS services within Town boundaries. The previous interlocal agreement ended on September 30, 2023. In advance of that, in the spring of 2022, the Town and Palm Beach County Fire Rescue began negotiations for a new interlocal agreement. Between June 2022 and August 2023, fire rescue topics were on the agenda at nine different public Town Council meetings, and public comment was allowed. Because initial proposals from PBCFR to continue to provide service to Jupiter involved much higher costs with no increase in service levels, Council approved a consultant contract at one of those meetings to perform a study on Jupiter’s fire rescue options.  The independent consultant provided Town Council with four options, two of which were to remain with PBCFR, or to start a Town fire department. When an interlocal agreement was reached with PBCFR in April 2023, several Council members remained concerned about the projected rise in costs from PBCFR.  In July, 2023, Town Council requested an update to the consultant study, which showed Jupiter could save its taxpayers between $50 and $70 million between 2026 and 2033 by starting the Jupiter Fire Rescue Department (JFRD).  The new department would provide Town Council local control over the costs, operations and levels of service going forward. Based on this updated information, Town Council voted to begin the JFRD and exercise the 36-month termination clause, which was placed into the interlocal agreement by PBCFR.

Much like the Town has contracts for various services with external vendors, the Town of Jupiter contracts with Palm Beach County Fire Rescue for fire rescue and emergency medical services.  The contract for these services is with the Palm Beach County and PBCFR Administrations. Palm Beach County fire fighters are employees of Palm Beach County and members of the International Fire Fighters Association (IAFF) Local 2928. IAFF Local 2928 has a collective bargaining agreement with Palm Beach County Administration and PBCFR regarding rules and compensation that govern the employment of their fire fighter employees.  The Town does not have a collective bargaining agreement with IAFF 2928.

The Town estimates it will take approximately 3 years to build the JFRD. Critical path items include the ordering of equipment, the construction and renovation of stations, and hiring of personnel.

Yes, PBCFR will continue to be the fire rescue and EMS provider until the JFRD first-call date on October 1, 2026. Additionally, it is the Town’s intent to continue to partner with PBCFR for mutual aid once JFRD is operational.

No.  The Town had developed a funding plan that involves a combination of funding sources:  use of the Town’s reserves, some financed debt, and eventually when the department goes into operations, ad valorem taxes and a non-ad valorem assessment.  Overall, however, the amount of ad valorem taxes and non-ad valorem assessment dollars required to start-up and operate the JFRD will be significantly less than the amount of ad valorem taxes being levied by PBCFR today, and well into the future.

PBCFR has proposed a budget of $28 million to fund the Jupiter Fire Rescue MSTU in fiscal year 2024, which equates to about $951 to a homesteaded property valued at $550,000.  County projections have indicated that by 2034 (the last year of the 10-year agreement), the budget will be $44 million, which would raise that same home’s fire rescue taxes to $1,359.  However, since the annual cost to Jupiter residents is based on a millage rate set by the County on an annual basis, and since the contract contains cost categories with no caps, things like escalating County costs and rising property values could cause that projection to be higher. Additionally, other communities who contract with PBCFR for fire rescue services (for example, Wellington) are subject to a county-wide millage rate much higher than the current Jupiter MSTU rate (FY 24 Jupiter MSTU rate of 1.7879 vs. a county-wide rate of 3.4581).  Should the County ever raise Jupiter’s MSTU rate to align with the rest of the County, the budget could escalate to as much as $62-$84 million per year, depending on how property values increase over time. That same $550,000 homesteaded property would then pay between $1,786 and $2,383 per year.

Initial start-up costs to purchase equipment and build and renovate stations is estimated to be about $58.8 million.  Because the Town is in a sound financial position, a portion will be paid for out of the Town’s reserves (or “savings account”), and a portion will be financed.  Once the JFRD is up and running, ongoing operations will be funded with a blend of ad valorem (property) and non-ad valorem tax dollars.  Even when the start-up costs and required debt are considered, it is estimated that the JFRD’s annual operating budget (starting in FY 2027) will be around $24 million.  Over its first 5 years of operation, that budget is expected to increase by about $1 million per year in order to keep up with rising costs of personnel, equipment, and general operating.  This is in line with the rate of increase the Town is experiencing in its other public safety operations.  

Yes. In 2026, when the JFRD is formed, it is estimated that a homesteaded property valued at $550,000 will pay about $533 for fire rescue and EMS services.  The previous year, in FY2025, that same property owner would have paid about $1,000 for PBCFR’s services.

The current plan calls for a total of 93 staff positions to administrate and run the JFRD.  That includes 18 staff and command positions, and 75, 24-hour shift positions.

Jupiter is a great place to live, and the Town organization is a great place to work.  When recruiting begins, we expect that Jupiter’s combination of compensation, benefits, community and quality of life will be very attractive to potential new team members. The Town of Jupiter knows how to build and provide excellent public safety services, evidenced by how JPD sets the benchmark every day.  JFRD will start from a position of excellence, in recruiting, financing and operations.  The Town is excited to share that vision with potential new public safety professionals.

Emergency medical services will be provided through the JFRD.  Included in the funding and staffing plans mentioned above are the equipment and personnel necessary to provide the same excellent quality of emergency medical services that Jupiter residents experience today. 

The JFRD will be funded through a combination of cash, financed debt, ad valorem (property) taxes, and non-ad valorem assessments.  The Town will set up a dedicated fund for the operations of the department.  Overall, Jupiter residents will pay less in taxes once the JFRD is formed than they currently pay in taxes through the current combination of Town millage and the Jupiter Fire Rescue MSTU rates.

In 2022, the Town of Jupiter contracted with the Center for Public Safety Management (CPSM), affiliated with the International City & County Managers Association (ICMA), to conduct a Fire & EMS Sustainability & Feasibility Study.  The purpose of the study was to explore the feasibility of different options for service delivery for fire and EMS services for Jupiter residents and businesses, in order to assist in future policy decision-making.

No. The Town has partnered with PBCFR for almost 40 years to provide fire rescue and EMS services to its residents and businesses, and the service levels have been excellent.  In fact, Jupiter’s citizen surveys have routinely shown that residents appreciate and have come to expect a very high level of service.  Over those 40 years, Jupiter has grown in population, size and commercial make-up.  When it came time to renew Jupiter’s interlocal agreement for services with PBCFR, the Council wanted to ensure that the residents and businesses of Jupiter were offered the highest levels of service at a fiscally-responsible and sustainable rate.  Discussions with PBCFR combined with the findings in the CPSM study led the Council to ask a number of questions, and to weigh options for service delivery.  The time is right to establish a JFRD that can provide the high levels of service our residents and businesses expect, while offering a reasonable amount of local control over financial and operational matters.

The JFRD will provide the same levels of excellent service in fire and EMS that residents and businesses in Jupiter have come to rely on and expect. In fact, Jupiter’s plan for the JFRD includes the installation of a ladder truck, which is a piece of equipment that PBCFR currently has to bring into the Jupiter area when needed.

The Town has a detailed project and funding plan created jointly with the consultant (CPSM) it hired to do the feasibility study in 2022.  The plan calls for a roughly 36-month timeline that includes the financing, ordering of equipment, the construction and renovation of stations, and hiring of personnel. In the near-term, the Town Council will be considering approval of items related to the purchase of equipment, the hiring of a consultant to manage the implementation process, and the financing and funding mechanisms.

No. Land acquired through the Open Space Bond Program will not be used for a JFRD fire station. The Town has not yet finalized specific locations for fire stations. In the feasibility study, conceptual locations were identified in various areas of Town for planning purposes only. 

A service line is the small pipe connecting a home or business to the water main as illustrated in the following graphic. Service lines transport water from the water main to faucets, toilets and other fixtures. Service lines are typically made out of plastic, copper or galvanized (iron) pipe material. Lead pipe was once used as a service line material in older systems, but was banned nationally in 1986. Palm Beach County’s adopted plumbing code removed lead pipe as an approved material after 1976. 

Lead is a toxic metal that is harmful if inhaled or swallowed in high amounts.

Lead can enter drinking water when plumbing materials that contain lead corrode, especially in drinking water that is not treated to reduce corrosion. Older homes may have plumbing materials, such as pipes, faucets and/or fixtures with higher levels of lead. 

The Environmental Protection Agency (EPA) passed a federal regulation in 1991 known as the Lead and Copper Rule (LCR), which requires drinking water utilities to provide corrosion control and monitor for lead in customers’ homes. If high lead levels are detected in the water, then a utility must work to improve corrosion control and reduce lead. The Town of Jupiter’s Utilities Department has maintained consistent compliance with the LCR since the rule was established.

No. Lead is undetected in the water leaving the Town’s water treatment process. The Town monitors for lead inside customers’ homes consistent with LCR requirements and the utility’s approved sample plan. This sample plan requires monitoring older homes where plumbing components with high lead content may have been used. The Town publishes an annual water report, which includes results for lead and copper testing that can be found at jupiter.fl.us/WaterQualityReport.

If you want to know if your home’s drinking water contains unsafe levels of lead, have your water tested. Testing is the only way to confirm if lead is present or absent. Most water systems test for lead as a regular part of water monitoring. These tests give a system-wide picture and do not reflect conditions at a specific home or business. For more information on testing your water, call the EPA‛s Safe Drinking Water Hotline at 800-426-4791.

What are the Lead and Copper Rule Revisions?

The Lead and Copper Rule Revisions (LCRR) were introduced by the EPA in 2021. They require for the first time that all utilities carry out a service line material inventory, address any locations with elevated levels of lead and mitigate the problem within a specific timeframe.

The Town has created a Water Service Line Identification Program to address the LCRR requirements. The compliance deadline for the revised rule is October 2024, and all utilities, regardless of their history of compliance with the original LCR, must make changes as required by the revised rule. These changes include:

1. Develop a publicly accessible water service line inventory.
2. Submit a lead service line (LSL) replacement plan.
3. Update the lead and copper sample plan.
4. Implement a lead testing program in schools and childcare facilities.

The Town does not currently have any known lead service lines. If your house was built after 1976, it is highly unlikely that you have a lead service line. If your house was built before 1976, you can do a quick at home test to find your service line and determine its material by following the instructions here (link to instructions). If you believe you have a lead service line, please call 561-741-2735 or email winfo@jupiter.fl.us

Yes! The Town of Jupiter has developed an on-going Community Investment Program (CIP) to replace all 11 playgrounds located in Town parks. This plan will bring new equipment, more shade, and fresh experiences for everyone who enjoys our playgrounds.

The goal is to create modern, safe, accessible, and fun spaces that families can enjoy for years to come.

Many of Jupiter’s playgrounds are aging and have passed their useful lifespan. At the same time, replacement parts for these playgrounds have become either very costly or nearly impossible to obtain due to changes in manufacturing since the playgrounds were installed years ago. By renovating the parks, the Town is building for today and tomorrow in order to ensure the playgrounds are accessible and fun for years to come.

The Town of Jupiter is responsible for maintaining and renovating playgrounds within Town-managed parks only. Some parks within the Jupiter area, like Carlin Park and Riverbend Park, are managed by Palm Beach County, and others, like Alton, fall under the jurisdiction of Palm Beach Gardens or are privately owned. We focus our efforts on Town parks and evaluate them regularly based on safety, accessibility, and community needs.

Yes! The Town has already held public input sessions, including community workshops, surveys and listening sessions to hear directly from residents about what they'd like to see in our playgrounds—and that feedback is actively shaping the designs you’ll see today.

As the project moves forward, the Town will continue to offer opportunities for community involvement, including events like our Connect with Council series, where residents can share ideas and ask questions.

When initial designs for each playground become available, the Town will post renderings on its social media channels and invite additional feedback. Every comment helps us create playgrounds that reflect the needs and values of our community.

Turf surfaces offer several key benefits for playgrounds. They are more durable and easier to maintain than traditional materials, which means fewer closures and more playtime for everyone.

In addition, turf enhances accessibility, allowing children and guests with disabilities to fully participate and enjoy the playground experience.

PFAS (Per- and Polyfluoroalkyl Substances) are a group of man-made chemicals used in a variety of products for their water- and stain-resistant properties. Some PFAS have been linked to health concerns, including potential increased cancer risk, when people are exposed to high levels over long periods of time.

No. The turf we are installing, called PlayGround Turf 55^TM, is certified PFAS-free. It does not contain fluorinated polymers or other PFAS-related compounds.

The manufacturer has provided third-party testing results verifying that PlayGround Turf 55 ^TM is PFAS-free. The same product was tested during a recent installation in Juno Beach, with results confirming it met safety standards and contained no PFAS.

Safety and sustainability are top priorities for the Town of Jupiter. We chose a turf product that meets industry safety standards, provides a soft and accessible play surface, and most importantly, does not contain harmful PFAS chemicals.

Trees are a vital part of Jupiter’s parks—they provide natural shade and help keep playground areas cooler and more comfortable. That’s why the Town is preserving existing trees in our parks and incorporating them into playground designs to enhance shade and create a more enjoyable environment for everyone.

In studying our current parks and playgrounds, the Town’s Natural Resources staff have identified several trees that are dead and could potentially become a risk in the future. These trees are being removed, but will be replaced with new trees.

As part of the renovation projects, sunshades are being installed to help protect both playground equipment and park visitors from direct sunlight. These additions will help keep equipment cooler and create a more comfortable, enjoyable experience for everyone.
 

Yes! The playground renovations at Indian Creek Park will include a splash pad. The playground renovations will be completed in two exciting phases:

• Phase 1 includes a full renovation of the existing playground area. This phase is scheduled to be completed in 2025.
• Phase 2, planned for 2026, will bring a brand-new splash pad, along with the construction of a new bathroom building, adding even more fun and interactive features to the park.

These upgrades are part of the Town’s commitment to creating vibrant, family-friendly spaces for all to enjoy!

While wooden playground sets were once the norm, the industry has moved away from them for a number of reasons, including:

1. Safety Concerns: Wooden structures contain more safety issues than modern playground equipment. From splinters, to increased tripping hazards to germs, wooden structures carry a number of safety risks.
2. Short Lifespan: Wooden playground equipment has a short life span, particularly in the harsh South Florida environment. Many issues, from mold and rot, to warping, and insect infestations, can shorten the life span of wooden structures.
3. More Maintenance: Wooden structures require considerably more maintenance, which ultimately means more closures and less playtime.

Yes! All new playgrounds in the Town of Jupiter are designed to be inclusive and accessible. This includes swings that serve children of all ages and abilities, ensuring everyone has the opportunity to play safely and comfortably.

As part of Phase 2 construction at Indian Creek Park, we are installing a new ADA-compliant restroom facility to provide a much-needed amenity for park visitors. The Town is also exploring opportunities to add accessible restrooms in other parks as we move forward with future renovation plans.

We believe parks thrive when the community is involved. The Parks and Recreation Director is actively exploring the launch of an Adopt-A-Park program, which would empower residents like you to take a hands-on role in the care, beautification, and stewardship of our parks. This initiative is designed to encourage community pride and shared responsibility. Stay tuned for more details as this program develops!

A non-ad valorem assessment for fire services is a fee that property owners pay to help fund the fire department. Instead of being based on your property’s taxable value, it’s based on how much your property benefits from having fire service ready to respond. Conversely, property taxes are based on the formula that multiplies a property's taxable value by a tax rate.

A non-ad valorem assessment is a dedicated fee added to your annual property tax bill to help fund specific services, in this case fire services. It is not a property tax—the money can only be used for fire protection.

• How it works: The Town, with the help of a consultant, determines the cost of fire services (salaries, equipment, training, stations) and divides that cost among properties.
• Fair share: Each property pays a portion based on factors such as property type (residential, commercial, vacant), number of units, building size, or expected demand for service.

If the Town uses a non-ad valorem assessment for fire services, it would replace the current “Jupiter Fire/Rescue” line item on your current bill.

As with taxes, special assessments require the Town to meet Florida law requirements, including fair and reasonable apportionment. Unlike taxes, which can be used for any general purpose, fire services special assessments can only be used to cover the costs of fire services. They must be developed to recover each property’s proportionate share of the costs of providing fire services.

The Town of Jupiter prides itself on being a good steward of the taxpayers’ money. To determine the funding source for the Jupiter Fire Rescue Department that will provide the lowest cost to Jupiter’s property owners, the Town is exploring all options, including the non-ad valorem assessment and how it compares to funding solely through property taxes or a combination of non-ad valorem assessment and property taxes.

Unlike an ad valorem tax, a non-ad valorem assessment is not based on the market value of a property. Instead, it is based on the specific benefit a property receives from the service. This means that a non-ad valorem assessment will not increase as the property’s taxable value increases, but will remain constant, providing for a more stable tax bill each year.

The Town enlisted the assistance of one of the industry’s leading consultants to perform a feasibility study on using a non-ad valorem assessment to help fund fire rescue services. The consultant analyzed the cost of providing fire rescue services, determined the total assessment revenue needed, and calculated potential assessment rates for each property in the Town of Jupiter using a methodology established under Florida law.

The results of this study were presented to the Town Council at its March 3 meeting. Based on the findings, the Town is planning to fund the Jupiter Fire Rescue Department using a combination of ad valorem (property) taxes and a non-ad valorem assessment. This approach allows the Town to distribute the cost of fire services more fairly while helping keep the overall cost to residents lower than what is currently paid for fire rescue services.

State law requires the Town to approve an intent-to-adopt resolution to study the non-ad valorem assessment. This resolution served as notification to residents, the Palm Beach County Property Appraiser, the Palm Beach County Tax Collector, and the Florida Department of Revenue of the Town’s intention to adopt a uniform method of collection.

Tables showing the estimated assessment for both residential and commercial properties—based on building square footage—are available here. These tables allow property owners to locate their square footage range and see the corresponding assessment amount.

By state law, the decision to use a non-ad valorem assessment as a funding source requires two readings, or votes, by the Town Council. The Town begins its budget process in late spring and will need to know the methods it will use to fund JFRD during this process. If the Town Council chooses to use the non-ad valorem assessment, an initial vote to adopt will be held on May 5, with the second and final vote on June 16.

If adopted by the Town Council, the assessment would be included in your 2026 tax bill, which will be available in November 2026.

The fire services special assessment is imposed annually.

No. JFRD’s budget for fiscal year 2027 is projected to be approximately $25 million. In comparison, Palm Beach County Fire Rescue’s budget for fiscal year 2026 is approximately $32 million. Regardless of what method is used to fund JFRD, whether it be solely through an ad valorem tax or through a combination of an ad valorem tax and a non-ad valorem assessment, residents can expect to see a decrease in the portion of their tax bill for FY2027 related to fire services.

In addition to the non-ad valorem assessment, a portion of the funding for Jupiter Fire Rescue will come from property taxes (ad valorem taxes) paid to the Town. The Town’s millage rate (property tax rate) will increase to help support the department.

However, even with this increase in property taxes paid to the Town, on average, the combined total of the Town’s ad valorem taxes and the new non-ad valorem fire assessment will be less than what residents currently pay in property taxes for fire rescue services.

This approach allows the Town to fund high-quality fire rescue services locally while keeping the overall cost to residents lower than what is currently being paid.

When it goes into service on October 1, 2026, which is the beginning of a new fiscal year, JFRD will have a budget of approximately $25 million. In the current fiscal year, Jupiter residents are paying approximately $32 million. Based upon historical data, it is estimated that costs with the current provider would increase to approximately $35 million in the next fiscal year, representing nearly a $10 million savings to Jupiter residents in the first year of the Jupiter Fire Rescue Department.

Based upon state law, the Town can collect as much as $16.8 million using a non-ad valorem assessment.

The Town is proposing to collect about $2.5 million using the non-ad valorem assessment, or about 15% of what it is allowed to collect.

The Town is proposing to collect only 15% of the maximum amount allowed under the assessment study to help minimize the impact on residents. This approach allows the Town to generate funding needed to cover annual debt service related to fire services while keeping the assessment as low as possible.

Homes in the Town of Jupiter vary greatly in size - from about 375 square feet to more than 43,000 square feet. Larger structures generally present a greater fire risk and often require more firefighters, equipment, and time to safely respond to and control a fire.

Using square footage helps ensure the assessment is distributed in a fair and proportional way. Properties that would potentially require more fire service resources contribute a larger share, while smaller properties contribute less. This method allows the Town to allocate the cost of providing fire protection in a way that reflects the relative demand each property may place on the fire rescue system.

The square footage data comes from the Palm Beach County Property Appraiser’s office. 

Firefighters must respond to and protect the entire structure of a home, not just the areas that are heated or air-conditioned. Garages, porches, and other non-air-conditioned areas can also be involved in a fire and require fire rescue resources.

For this reason, the Town uses the total building area rather than only “under air” space. Using the full structure size provides a more accurate way to estimate the level of fire protection resources that may be needed.

No, the assessment must be consistent across all property types to determine building area.

If emergency call patterns change over time, the Town will account for those changes during its next assessment review. If another property category begins generating a larger share of calls for service, a greater portion of the associated costs would be allocated to that category when the assessment data is updated.

The Town will review the assessment data approximately every three to five years. This review helps ensure the assessment remains accurate, fair, and aligned with the cost of providing fire protection services.

Possibly. Special assessments differ from taxes, and the fire services special assessment would apply to all residential property regardless of a homestead exemption. However, the Town can provide exemptions, much like it currently provides an additional homestead exemption for the elderly on a fixed income.

If you make monthly mortgage payments, your mortgage holder likely escrows this amount, much like property taxes, and your monthly payment will include this assessment. If you pay your annual tax bill and would like to make installment payments, you can contact the Palm Beach County Tax Collector at (561) 355-2266 to arrange a quarterly installment program to pay your taxes and assessments.

Like property taxes, special assessments are billed to property owners only; each property owner or landlord will have to determine how or if the tenant should share in the assessment costs.

No. The assessment applies to all properties with structures, including residential, commercial, industrial/warehouse, institutional facilities, and nursing homes.

If you own a property that is not residential or commercial and would like to learn more about your specific assessment, you can contact the Town by emailing TOJFireNAV@jupiter.fl.us.

If you have additional questions, please contact the Town of Jupiter at TOJFireNAV@jupiter.fl.us.

Hydrant flushing is a routine maintenance process where water is run at high speed through fire hydrants to clean water pipes, maintain water quality and water pressure and verify hydrant performance. Depending on the location, flushing may last a few minutes to several hours.

Flushing helps:

• keep water clean and safe
• remove sediment from pipes
• check water pressure and flow
• ensure hydrants work correctly during emergencies

Flushing is performed as a routine maintenance practice, after watermain repairs, and in response to color, taste or odor concerns.

Flushing may still occur during water-use restrictions when it is necessary for public health.

While flushing is in progress:

• Avoid using tap water and washing machines
• After crews are finished in your area, run cold water through your faucet until the water is clear before doing laundry or using large volumes of water. It is recommended to wash a load of dark clothes first.

You do not need to call Utilities — the department is already aware of planned flushing.

Some homes may see temporary discoloration caused by sediment in the pipes.

If this happens:

1. Turn off the tap and wait a few minutes.
2. Run cold water only for several minutes to clear the plumbing lines in your home.

Discolored water is not a health risk, but it may stain laundry.  If the water does not clear in a few minutes, try again at a later time.

The amount of water used for flushing is small compared to the safety benefits.

The released water returns to the natural water cycle by:

• Soaking into the ground
• Flowing into waterways
• Evaporating

Because of the high pressure and volume, it is not practical to capture or reuse flushing water.

The Town of Jupiter’s Utilities Department is upgrading its system from Automatic Meter Reading (AMR), which has become outdated technology, to Advanced Metering Infrastructure (AMI) state-of-the-art technology. AMI provides advanced metering technology with improved accuracy and near real-time access to usage data for both customers and utility staff. Early detection of leaks or other unusual water consumption trends will be more easily recognized with AMI, resulting in improved response time and consumer satisfaction, and cost savings associated with wasted water and water damage. AMI transmits encrypted metering data over a secure network to the Town’s Utility databases for access by Town of Jupiter Utility Customer Service staff. Customers will also have access to their water consumption data via an online portal and smart device application.  

You will be notified 1-2 weeks prior to the installation crew arriving in your neighborhood. Work will be conducted between the hours of 7:00 am and 5:00 pm. The Town’s contractor will knock on your door immediately prior to the commencement of work at your property in order to provide notice that water service to the home will be shut off. Following the installation, the contractor will either knock on your door or place another notification on your front door knob, indicating completion. The contractor will not need to enter your home to complete the installation.

Please ensure there are no obstructions that would impede access, such as landscaping, fencing, or decorations, within three feet of the current meter box. You do not need to be present at the time of installation. A notification will be sent to you about 1-2 weeks in advance. The entire process will take about 20-30 minutes, and will require your water to be shut off temporarily, for about 5-10 minutes. Once installed, another notification will be left on your door indicating completion.

The Town of Jupiter Utilities Department has contracted with Core & Main and VEPO to install AMI technology throughout the service area. Meter technicians have undergone background checks and will be identifiable by their company uniform or badge, which they are required to wear at all times. Contractor vehicles will also be identified by a temporary Town of Jupiter Utilities Contractor logo. At no time will they need to enter your home; all work will be completed outside.

The data is submitted via radio frequency that is weaker than a typical cordless phone. It will not impact the use of devices in your home or business, or utilize your own data network.

In some instances, residents with older meters in need of repair will experience a change in their bill due to the accuracy of the new technology. This efficient and accurate data from your daily water usage will be available to you through an online portal or by contacting our Customer Service team at 561-741-2300 or Utilities@jupiter.fl.us.

If customers encounter any issues, such as a leaking meter, or have any additional questions, please contact our Customer Service team at 561-741-2300 or Utilities@jupiter.fl.us.